Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Develops energy management algorithms.
Develops a lower level device manager to monitor and control energy devices.
Writes modules which interface with a messaging subsystem to distribute system information between processes.
Writes modules which interface with database management subsystems to capture performance data.
Utilizes IP networking and security for both local control networks and remote monitoring.
All other duties as required.
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0 Software Support Engineer jobs found in San Bernardino, CA area