Software Support Engineer jobs in Terre Haute, IN

About Us

Committed to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first.

We’re a global, digital first and customer-obsessed team of over 200 people, living and working across 11 different countries.

And we’ve also recently been named the AFR BOSS Best Place to Work! By focusing on the happiness and wellbeing of our people, we’ve created a truly flexible, purpose driven and engaging workplace. We’re all here with one shared vision - to remove barriers to financial freedom for all people.

About the Role

Our engineering team at InDebted are comprised of full stack developers who primarily work in collaboration via Pair Programming, small feedback loops with Test Driven Development, Trunk based Development, Continuous Deployment, backed by a foundational layer of Infrastructure as Code, Observability, a Zero Bug Attitude and accountability with Collective Ownership.

As part of the engineering team, you will have exposure to work in the Research and Development teams of Product, Engineering and Data as we continuously revolutionise the collections industry.

Summary Description:  Our engineering principles are primarily based on collaboration with Pair Programming, small feedback loops with Test Driven Development, Trunk Based Development and Continuous Deployment, backed by a foundational layer of Infrastructure as Code, Observability, a Zero Bug Policy and accountability with Collective Ownership.

How we work: We have a lightweight process. We do pair programming and we have a strong focus on knowledge sharing. Our teams are self-organised and cross functional.

• Own end-to-end product features from ideation, automated testing and implementation to deployment and monitoring.
• Embrace “You build it, You run it” with ownership of the entire infrastructure across multiple deployment environments.
• Continuously learn new domain and technical concepts to maintain a deep understanding of the product strategy and system architecture.
• Leverage diverse partners in the multi cloud ecosystem to maximise productivity and empower the business to focus on building our core intellectual property.
• Improve our code standards, maintainability, developer experience, data privacy, security, scalability, resilience and fault tolerance.

• Experience with developing highly scalable, resilient applications.
• Deep understanding of computer science fundamentals, engineering principles, automated testing, networking protocols and distributed systems.
• Excellent verbal and written communication skills with the ability to understand and explain complex concepts to technical and non-technical audiences.

• Go, AWS Serverless, Event Sourcing, Lambda, SQS, SNS, Dynamo, Aurora Postgres, Terraform, DataDog, BuildKite, GitHub, Trello, Netlify, React JS

Our Benefits 

At InDebted, you get a lot more than just a highly rewarding and exciting career. We also offer:

Work wherever - We’re a global team working in flexible locations - choose to work from home, in a co-working space, a bit of both, or see where the role takes you 

Employee equity - Access to share options in something big

Flexible paid leave - We offer a trust-based leave model - choose when you take leave, how much you take, and what you take it for

Uprise - Our EAP Provider supports your physical, social & psychological wellbeing

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

Indebted is also a proud 2022 Circle Back Initiative Global Employer and we commit to respond to every applicant.