Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewMotorola Solutions Video Division is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with features which include edge-based, deep learning driven object detection, and Appearance Search. Motorola Video analytics platforms allow our users to proactively monitor their premises using advanced video analytics and high resolution / high quality video.Job DescriptionWe are looking for a smart, self-motivated and versatile Sr. Software Engineer. As a member or a full-stack agile team, your skills must complement the team to define, implement, test and deliver features toward our Video Product Line.In order to be successful in this role, you must value teamwork and collaborate effectively with a small but dynamic team to deliver customer value. Our agile teams vary between 3-6 members in size and are fully empowered to continuously improve.
Qualifications:
5 years of experience writing multi-threaded code in a high level programming (i.e. C#, Java, or similar)
You have developed RESTful API's used with web browsers, mobile applications, and back-end servers
Experience developing Microsoft .NET applications
Lead sessions for user story refinement and planning for medium to large features
Develops software solutions for our on-prem / cloud video management solution across client and server applications
Define and Implement effective test strategies for all newly created software
Collaborate with developers, PO, SM and QA to advance the product.
You can communicate effectively & persuasively both in person and in written form through various channels (email, slack, meet, phone, etc).
Provide timely feedback as requested in code reviews.
Bachelor's degree in Computer Science or a related technical discipline
Preference will be given to candidates with the following:
Desire to take on leadership roles as opportunities present themselves.
You know how to build SQL queries to manipulate data in a database
You have 2 years of experience developing and deploying web services on cloud based infrastructure (i.e. Azure, AWS)
Masters Degree in Computer Science (or a related field)
Experience build web, mobile, server applications
The base salary range for this position in California and Colorado is $115,000 - $135,000 depending on experience.
#LI-CA1
Basic RequirementsOur U.S.Benefitsinclude:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Clear All
0 Software Support Engineer jobs found in Visalia, CA area