Software Support Manager jobs in Baton Rouge, LA
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Software Support Manager jobs
- Breazeale, Sachse Wilson LLP
-
Baton Rouge, LA
FULL_TIME
-
Seeking a personable candidate that possesses advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook as well as basic computer troubleshooting skills to provide ongoing software training and assistance at legal firm.
Seeking a personable candidate that possesses advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook as well as basic computer troubleshooting skills to provide ongoing software training and assistance at legal firm.
Seeking a personable candidate that possesses advanced skills with Microsoft Word, Excel, PowerPoint, and Outlook as well as basic computer troubleshooting skills to provide ongoing software training and assistance at legal firm.
Experience/Background:
- Ideal candidate would have secretarial or paralegal experience in an office setting
- Must have advanced skills in Word, Excel, PowerPoint, Outlook with the ability to create templates, utilize styles, and assist with troubleshooting documents
- Knowledge of Access a plus
- Must have excellent written and verbal communication skills
- Knowledge of iManage, eDiscovery software, and Word Perfect is a plus
- Must possess reliable transportation and have clean driving record
- Must be able to
regularly work onsite in Baton Rouge M-F, 8:30 – 5:00 and overtime as
needed
Duties & Responsibilities:
- Responsible for new hire, individual, and group software training of personnel in use of all Firm’s systems and software applications (Word, Excel, PowerPoint, Outlook, iManage, PowerPDF, and others)
- Assist with end user setup, Desktop Support, and serve as Software Trainer to the Firm
- Enthusiastic about working collaboratively; excellent communication and presentation skills, pleasant demeanor and strong customer service skills
- Assist with end user setup, Desktop Support, and serve as Software Trainer to the Firm
- Responsible for MSOFFICE template creation
- Identify and respond to the Firm’s training needs and initiate training accordingly
- Develop and maintain training curricula and associated materials
- Coordinate scheduling of training sessions, maintain training records, and prepare computer tips
- Assist with difficult or problematic documents and application files
- All other duties deemed necessary by Firm Management
- Provides supplemental Help Desk/IT computer support and on-call assistance when needed
- May be required to move/setup computers and monitors (up to 20lbs)
- Periodic travel to New Orleans and Monroe office required
- Reports to Director of Information Technology
- Just Posted
- ARA Brand
-
Baton Rouge, LA
INTERN
- ARA is seeking up to six Technical Interns to join our team in Baton Rouge, Louisiana. We are a 100% employee-owned scientific research and engineering company dedicated to solving critical national p...
- 23 Days Ago
- TRUCE Software
-
Baton Rouge, LA
PART_TIME|INTERN
- DescriptionAt TRUCE, we believe there’s a better way for businesses to leverage all a mobile device has to offer in the workplace, while still protecting what’s most important – their employees. Our p...
- 23 Days Ago
- Blue Star Partners LLC
-
Walker, LA
FULL_TIME
- Job Title: Project Manager / Software Selection / Inventory Management Analyst Rate: $130 per hour Duration: 4.5 weeks to make a software selection; strong potential for extension based on recommendat...
- 23 Days Ago
- Blue Star Partners LLC
-
Walker, LA
FULL_TIME
- Job Title: Project Manager / Software Selection / Inventory Management Analyst Rate: $120 per hour Duration: 4.5 weeks to make a software selection; strong potential for extension based on recommendat...
- 25 Days Ago
- LCTCS
-
Baton Rouge, LA
FULL_TIME
- Job no: 494382 Work type: Staff Full-Time Location: Baton Rouge, LA, Remote Categories: Information Technology Join a friendly, supportive team in building software that has a positive impact across t...
- 1 Month Ago
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0 Software Support Manager jobs found in Baton Rouge, LA area
- Baton Rouge Community College
-
Baton Rouge, LA
- **Teaching and Learning Technology Program Director** Print (https://www.governmentjobs.com/careers/louisiana/jobs/newpr...
- 4/19/2024 12:00:00 AM
- SHI
-
Baton Rouge, LA
- Job Summary The ASG Solutions Architect - Cloud will provide customer-facing services to our customers to help them defi...
- 4/19/2024 12:00:00 AM
- Nelnet
-
Baton Rouge, LA
- Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student lo...
- 4/19/2024 12:00:00 AM
- Vista Outdoor
-
Baton Rouge, LA
- Job Description Vista Outdoor is seeking a Integrations Developer to join The Kinetic Group IT team. In this role, you w...
- 4/19/2024 12:00:00 AM
- American Express Global Business Travel
-
Baton Rouge, LA
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
- 4/19/2024 12:00:00 AM
- American Express Global Business Travel
-
Baton Rouge, LA
- Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
- 4/19/2024 12:00:00 AM
- Cardinal Health
-
Baton Rouge, LA
- **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effe...
- 4/18/2024 12:00:00 AM
- Cardinal Health
-
Baton Rouge, LA
- **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effe...
- 4/18/2024 12:00:00 AM
About Baton Rouge, Louisiana
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