Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
AgVision has an immediate opening for a full-time Software Support Specialist. Candidates will have some bookkeeping experience and excellent communication, written and customer services skills. Agribusiness accounting, payroll, training and computer experience is a plus. Software Support Specialists help customers with their AgVision accounting and software application use. They also are involved with documentation, software configuration and testing. Those who apply should like working in a fast-paced team environment. College degree or equivalent experience is desired. Minimal overnight travel (planned in advance) may be required. Must have a valid driver's license.
Mail or email resume to:
Software Support Position
1601 N. Ankeny Blvd.
Ankeny, IA, 50023
sales@agvision.com
www.AgVision.com
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