Software Support Manager jobs in Fort Lauderdale, FL

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Software Support Manager jobs

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Copier Service Manager
  • Innovative Software Solution Inc
  • Pompano Beach, FL FULL_TIME
    • Reports to Management Direct Supervisor.  Reports to office location in Pompano Beach Monday - Friday 8:00AM to 4:30PM
    • Job is directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. 
      • Provide service and customer support during field visits or dispatches.
      • Tie workflow to schedule.
      • Manage all on site installation, repair, maintenance and test tasks.
      • Diagnose errors or technical problems and determine proper solutions.
      • Produce timely and detailed service reports.
      • Documents service and installation actions by completing forms, logs, and records.
      • Operate vehicle in a safely manner and use field automation systems.
      • Follow all company’s filed procedures and protocols.
      • Cooperate with technical team and share information across the organization.
      • Comprehend customer requirements and make appropriate recommendations/briefings.
      • Updates job knowledge by participating in educational opportunities; reading professional publications.
      • Build positive relationships with customers.
      • Diagnose and support entire machine systems and in assist customers within the field operation and adjustments.
      • Completes technician comments in a timely manner for the assigned work and turns in necessary paperwork.
      • Works as part of a cohesive team within the shop to meet customer needs.
      • Follows all safety practices of the organization when completing work assignments.
      • Helps to maintain company vehicles, inventory and tools in proper working condition.
      • Maintains knowledge on existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on the job training.
      • Maintains communication with the customer and answers questions relative to the work being performed. Makes recommendations for additional work that needs to be completed.    
    •   Position requires extremely perceptive person, who can relate to individuals at all levels.
    • Service technicians must be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job.
    • Must possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers.
    • Completes additional tasks and assignments as requested by the Service Manager.
           EDUCATION AND EXPERIENCE REQUIREMENTS
    • Associate degree (A. A.) or equivalent from two-year college or technical school.
    • One-year to 3 years of related experience and/or training; or equivalent combination of education and experience.
    • Must have clean driving record for 7 years.
  • 19 Days Ago
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Sr Product Manager
  • Cloud Software Group, Inc.
  • Fort Lauderdale, FL FULL_TIME
  • About This Team:Product Management team's responsibility includes defining product strategy, collaborating with development teams, conduct user and market research, and ensuring alignment with busines...
  • 20 Days Ago
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Corporate Communications Manager
  • Cloud Software Group
  • Lauderdale, FL FULL_TIME
  • About this teamThe Internal and External Communications team leads all employee and executive communications, analyst relations, and public relations activities for Cloud Software Group’s corporate fu...
  • Just Posted
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Corporate Communications Manager
  • Cloud Software Group, Inc.
  • Fort Lauderdale, FL FULL_TIME
  • About this teamThe Internal and External Communications team leads all employee and executive communications, analyst relations, and public relations activities for Cloud Software Group's corporate fu...
  • 15 Days Ago
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Corporate Communications Manager
  • Cloud Software Group, Inc.
  • Fort Lauderdale, FL FULL_TIME
  • About this teamThe Internal and External Communications team leads all employee and executive communications, analyst relations, and public relations activities for Cloud Software Group's corporate fu...
  • 15 Days Ago
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Business Development Manager (Remote)
  • Aquila Software Group
  • Pembroke, FL FULL_TIME
  • Business Development Manager FAME Full time | Permanent | Remote FAME an industry-leading financial aid software and services provider, is seeking a full-time Business Development Manager to join our ...
  • 30 Days Ago
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0 Software Support Manager jobs found in Fort Lauderdale, FL area

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Windows Administrator
  • Synechron
  • Fort Lauderdale, FL
  • Job Title: Windows L2 support Engineer Location: Sunrise, FL/ Phoenix, AZ Mode of interview In-person interview Our Chal...
  • 4/26/2024 12:00:00 AM
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Java Software Engineer
  • Synechron
  • Fort Lauderdale, FL
  • Role As a Java Developer you will collaborate with Development Lead and Project Managers on the deliver requirements, an...
  • 4/26/2024 12:00:00 AM
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Sr. Info Security Engineer
  • AutoNation, Inc.
  • Fort Lauderdale, FL
  • AutoNation Headquarters Position Summary: The Information Cloud/Application Security Engineers' primary responsibilities...
  • 4/26/2024 12:00:00 AM
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Senior Network Administrator
  • ASM Global
  • Fort Lauderdale, FL
  • Position - Network Administrator, Senior Facility Name - BCCC Location - Ft Lauderdale POSITION: Network Administrator, ...
  • 4/24/2024 12:00:00 AM
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Senior Java Developer
  • AgileEngine
  • Fort Lauderdale, FL
  • Job Description AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 co...
  • 4/24/2024 12:00:00 AM
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Test Technician
  • TRC Companies, Inc.
  • Fort Lauderdale, FL
  • About Us: Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineer...
  • 4/24/2024 12:00:00 AM
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Windows Engineer
  • Synechron
  • Fort Lauderdale, FL
  • The Role: Windows Engineer(L2-L3 Support and Troubleshooting) Locations: Sunrise, FL/Phoenix, AZ Job Overview: As a Wind...
  • 4/23/2024 12:00:00 AM
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Windows Engineer L2-L3 Support
  • Synechron
  • Fort Lauderdale, FL
  • Our challenge We are looking for a Windows Engineer specializing in L2-L3 Support and Troubleshooting. You will be respo...
  • 4/23/2024 12:00:00 AM
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About Fort Lauderdale, Florida

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$112,199 to $159,004
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago
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What does a Software Support Manager do?

Software Support Manager in Boca Raton, FL
We are looking for an enthusiastic Software Support Manager to join us.
December 28, 2019
Software Support Manager in Roanoke, VA
We are actively looking for an experienced Software Support Engineer who shares our values to join our team.
November 27, 2019
Software Support Manager in Greenville, MS
The Software Support Manager Job Description is mentioned in the following procedures.
February 05, 2020