Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Description
REMOTE OR ONSITE FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsofts solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool.
We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture.
You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-going positive customer experience.
Key Characteristics
Requirements
Job Responsibilities
Company Benefits
Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check.
No phone calls, please. Principals Only.
Drug-free workplace. M/F/V/H EEO
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0 Software Support Manager jobs found in Fort Myers, FL area