Software Support Manager jobs in Glendale, CA
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Software Support Manager jobs
- U.S. Legal Support
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Woodland, CA
FULL_TIME
-
Are you organized, customer service driven and detail-oriented? Do you like to multi-task and problem solve?
U.S. Legal Support seeks a Premium Support Manager that resolve challenges, can work under pressure, and an excellent communicator. Premium Support Manager for U.S. Legal Support include responsibilities that may vary greatly depending on the type of litigation and the size of the case.
If you possess these qualities, consider joining our legal service team in a remote role that works M-F 8:30 – 5:30 PST!
Premium Support Manager Job Functions:
- Assist a team of support analysts to specific performance expectations to create an engaged an accountable workforce that delivers a superior client experience.
- Collaborate with supervisor to provide regular and ongoing communication
- Dependent upon the case/client, the Premium Support Manager may also be required to perform or share the following duties (Client Services and Calendar Manager):
- Respond to urgent client and resource requests outside normal business hours
- Build and nurture working relationships across all functions within U.S. Legal Support
- Proactively manage jobs in progress to ensure resource partner turn-in by applying best practices
- Partner with Sales to ensure client satisfaction
- Consult with Production for Deliverables; Rough Drafts, Exhibits, Transcripts and Video
- Initial Planning: Gather to review; notice of deposition, complaint, caption and/or any information made available from the sales team
- Develop case specific “standing order”
- Special requests for deliverables; real-time, rough, transcript delivery needs, exhibits and video
- Create case memos and enter notes into RB accordingly.
- Communicate standing orders to all appropriate internal departments
Perks and Benefits
We provide our Premium Support Manager with a phone allowance. Also, with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Premium Support Manager work remote and receive training and equipment.
Requirements
A high school diploma or equivalent is required. Also 3-5 years of experience in the litigation support or relevant experience.
Apply today!
Check why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
- 12 Days Ago
- Block
-
Los Angeles, CA
FULL_TIME
- Company DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynam...
- 17 Days Ago
- Cash App
-
Los Angeles, CA
FULL_TIME
- Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dyna...
- 17 Days Ago
- Ultimo Software Solutions Inc.
-
Los Angeles, CA
FULL_TIME
- Job DetailsRequired Skills:Expert knowledge of business systems processes within the medical device manufacturing industry, including Order-to-Cash (Order management, fulfillment, and warehouse mgmt. ...
- Just Posted
- Intelliswift Software, Inc.
-
Rosemead, CA
FULL_TIME
- Job Title: Program/Project Manager 1 Location: Rosemead, CA (Hybrid) Duration: 6 Months Pay Range: $ 15.50 • $32.07/hr on W2 Intelliswift Software Inc. conceptualizes, builds, and supports the world's...
- 1 Month Ago
- Healthcare Support
-
Glendale, CA
CONTRACTOR,FULL_TIME
- RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Glendale, California. Benefits of this RN Case Manager with HealthCare Support: Immediate enr...
- 26 Days Ago
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0 Software Support Manager jobs found in Glendale, CA area
- Modern Technology Solutions, Inc.
-
La Canada Flintridge, CA
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Mission Systems Flight Test Engineer (Simulator) ...
- 4/15/2024 12:00:00 AM
- L3Harris Technologies
-
Pasadena, CA
- Aerojet Rocketdyne, an L3Harris Technologies Company, is seeking a Specialist, Software Engineer to join our team in Hun...
- 4/15/2024 12:00:00 AM
- Software Resources, Inc.
-
Burbank, CA
- Software Resources has an immediate job opportunity for a Senior/Lead Technology Project Manager - Success Factors with ...
- 4/14/2024 12:00:00 AM
- Inter-Con Security
-
Pasadena, CA
- Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range ...
- 4/14/2024 12:00:00 AM
- ServiceTitan
-
Glendale, CA
- Ready to be a Titan? You will be part of the Engineering leadership team at ServiceTitan responsible for the technical d...
- 4/13/2024 12:00:00 AM
- Modern Technology Solutions, Inc.
-
Glendale, CA
- Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking Satellite Ground Software SME to fill a SETA (Scien...
- 4/13/2024 12:00:00 AM
- Engineer
-
Pasadena, CA
- Job Description Job Description Overview Seeking a hands on implementation manager who will be involved in the design, d...
- 4/12/2024 12:00:00 AM
- ALCALA CONSULTING INC
-
Pasadena, CA
- Job Description Job Description APPLY HERE https://www.alcalaconsulting.com/about-us/careers/#/job_details/18230 We are ...
- 4/12/2024 12:00:00 AM
About Glendale, California
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