Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Are you organized, customer service driven and detail-oriented? Do you like to multi-task and problem solve?
U.S. Legal Support seeks a Premium Support Manager that resolve challenges, can work under pressure, and an excellent communicator. Premium Support Manager for U.S. Legal Support include responsibilities that may vary greatly depending on the type of litigation and the size of the case.
If you possess these qualities, consider joining our legal service team in a remote role that works M-F 8:30 – 5:30 PST!
Premium Support Manager Job Functions:
Perks and Benefits
We provide our Premium Support Manager with a phone allowance. Also, with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Premium Support Manager work remote and receive training and equipment.
Requirements
A high school diploma or equivalent is required. Also 3-5 years of experience in the litigation support or relevant experience.
Apply today!
Check why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
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