Software Support Manager jobs in Madison, WI

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Project Manager
  • Digitek Software, Inc.
  • Madison, WI FULL_TIME
  • Job Details

    On of our clients is looking for the position of Project Manager based on following skills.

    Top Skills & 2-5 Years of Experience in the following:

    • Strong knowledge of the project development life cycle process (i.e. planning, analysis, design, coding, testing, implementation, support).
    • Strong knowledge, skills, and experience in effective written communication, including reports, proposals, recommendations, requirements gathering, system documentation, and presentation materials.
    • Skill in principles and practices of effective oral communication, including facilitation of meetings and providing recommendations to customers, management, and users, in addition to providing
    • consultation and presentations.
    • Strong ability to coordinate and lead projects involving development teams, technical support staff, business area experts, vendors and third-party technology providers, business and IT management,
    • external agencies, and other stakeholders.
    • Knowledge and ability to utilize Jira for bug tracking, issue tracking and project management.

    Nice to have skills:

    • Considerable skills in leading both Mainframe application and Java-based web application development and enhancement projects.
    • Experience working in the public sector and/or with a government organization.
    • Significant knowledge and experience working with Microsoft Office 365 suite of applications.

    Interview Process: Microsoft Team with video and audio; 1 Teams interview

    Remote or On-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Remote capabilities up to 5 days/week within the State of Wisconsin.

    Under general supervision, this position provides advanced project leadership for complex projects which have a significant departmental impact, that cross organization and/or agency lines, and involve interaction with other systems analysts, application programmers, customers, and management. The assignments made by the Area Supervisor involve gathering requirements from various DOT business areas and involve a large number of complex variables including multi-media and multi-platform requirements and the integration/revision of major systems.

    This position is responsible for the planning, development and implementation of complex, enterprise IT systems on web, mainframe, and cloud platforms and provides leadership and direction to project teams and coordinates efforts between IT and functional teams. This position performs duties such as establishing charters, plans, schedules, and priorities. It is also responsible for reviewing business case documentation, managing requirements, and developing web design solutions that ensure consistency with departmental and statewide architectures, methodologies, standards, and policies.

    • Review business case documentation, manage requirements, and develop web design solutions that ensures consistency with departmental and statewide architectures, methodologies, standards, and policies.
    • Review the project team s development specifications to ensure they are properly and consistently applied to the Bureau s project development methodologies and tools, and conform to departmental and statewide development methodologies, standards, and policies.
    • Identify and develop customer and technical support documentation for projects according to organization standards and best practices.
    • Review project outputs for quality, consistency, and conformance to organization standards.
    • Adhere to the bureau s project management and application development methodologies for the creation of project management documents including project charters and plans, work breakdown structures, risk and communication plans and status reports.
    • Provide communications between development teams, technical support, subject matter experts, stakeholders, management, and other agencies.
    • Coordinate communication and project direction for the development team customers, technical support, management, and other agencies.
    • Identify and document the significant software architecture aspects of the system including requirements, design, implementation, and deployment elements following standard practices.
    • Ensure that the development and maintenance of data and information technology planning and that security (data and application) meets the legal requirements of federal, state and local law.

    The successful candidate may have to undergo a drug test and background check.

    Sincerely,

    Sincerely,

    Swati

    Digitek Software, Inc.

    650 Radio Drive

    Lewis Center, OH 43035

    Work:

    Fax:

  • Just Posted

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Marketing Campaign Manager
  • Singlewire Software, LLC
  • Madison, WI FULL_TIME
  • Who We Are Singlewire Software is the leading provider of solutions that keep people safe and informed. Our InformaCast and Visitor Aware solutions are used by more than 5400 organizations around the ...
  • 28 Days Ago

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Hardware and Software Support Engineer
  • TrafficCast
  • Middleton, WI FULL_TIME
  • Company Description Location: Madison, WI (LOCAL CANDIDATES ONLY)Job Type: Full Time or Consultant to Full TimeSalary: $40k - $50k Stock Options (depending on skillset) Company DescriptionTrafficCast ...
  • 28 Days Ago

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Software Development Engineer I
  • Yahara Software
  • Madison, WI FULL_TIME
  • Join our team! We have an exciting opening for a full-time Software Developer to join our innovative Software Development team in Madison, Wisconsin! This position will be involved in the entire softw...
  • 2 Days Ago

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Software Development Engineer - Entry Level
  • Yahara Software
  • Madison, WI FULL_TIME
  • Join our team! We have an exciting opening for a full-time, entry level Software Developer to join our innovative Software Development team in Madison, Wisconsin! This position will be involved in the...
  • 1 Month Ago

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Software Development Engineer II - III
  • Yahara Software
  • Madison, WI FULL_TIME
  • Join our team at Yahara Software! We have an exciting opening for a full-time Software Developer (Mid-Level) to join our innovative Software Development team in Madison, Wisconsin! This position will ...
  • 22 Days Ago

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0 Software Support Manager jobs found in Madison, WI area

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Lead, Quality Assurance-Remote
  • Navitus
  • Madison, WI
  • Lumicera Health Services Powered by Navitus Innovative Specialty Pharmacy Solutions- Lumicera Health Services is definin...
  • 4/18/2024 12:00:00 AM

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Lead Software Engineer, Back End
  • Capital One
  • Madison, WI
  • Center 1 (19052), United States of America, McLean, Virginia Lead Software Engineer, Back End Do you love building and p...
  • 4/18/2024 12:00:00 AM

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SeniorSoftware Engineer, Full Stack (Java, Go, React, Angular, AWS)
  • Capital One
  • Madison, WI
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois SeniorSoftware Engineer, Full Stack (Java, Go, Re...
  • 4/18/2024 12:00:00 AM

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Senior Software Engineer (Go)
  • Capital One
  • Madison, WI
  • Center 1 (19052), United States of America, McLean, Virginia Senior Software Engineer (Go) Do you love building and pion...
  • 4/18/2024 12:00:00 AM

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Senior Machine Learning Engineer (Python)
  • Capital One
  • Madison, WI
  • 77 West Wacker Dr (35012), United States of America, Chicago, Illinois Senior Machine Learning Engineer (Python) As a Ca...
  • 4/18/2024 12:00:00 AM

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Sr. Director, Software Engineering - Card Modernization
  • Capital One
  • Madison, WI
  • Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Software Engineering - Card Modernization The...
  • 4/18/2024 12:00:00 AM

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Senior Director, Software Engineering
  • Capital One
  • Madison, WI
  • Locations: VA - McLean, United States of America, McLean, Virginia Senior Director, Software Engineering Do you want to ...
  • 4/18/2024 12:00:00 AM

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Director, Information Security Consultant
  • Hiring Now!
  • Madison, WI
  • Center 1 (19052), United States of America, McLean, Virginia Director, Information Security Consultant At Capital One, y...
  • 4/18/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$114,406 to $162,132
Madison, Wisconsin area prices
were up 1.3% from a year ago

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