Software Support Manager jobs in Merrimack, NH

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Software Configuration Manager II
  • BAE Systems
  • Nashua, NH FULL_TIME

  • Job Description
    Software Configuration Manager II Full-time Onsite
    Be a part of a company that is community focused, driven to improve our future and protect our freedom. BAE Systems is one of the world’s largest leading multinational defense security and aerospace companies, with products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. Our vision is to be the premier international defense, aerospace and security company. Our mission is to provide a vital advantage to help our customers protect what really matters: “We Protect Those Who Protect Us®”.
    We offer a flexible work environment to support the balance in your life and keep you performing at your best, including every other Friday off. Whatever your talents, goals and ambitions, you will find a distinctive place to thrive at BAE Systems. Join our team and see how you can make a bigger difference.
    Within Engineering, the successful candidate will perform Software Configuration Management (SCM) tasks including the fundamentals of Configuration Management: identification, change management, status accounting, audit and verification.

    Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this particular role, this position is to be performed full-time on site, conducted on location at a BAE Systems facility 100% of the time.
    Under supervision, the successful candidate will be responsible for executing all SCM activities per the Configuration Data Management Plan and BAE Systems policies and procedures. The SCM will establish and manage software repositories using designated SCM tools for software version and baseline control, using BAE Systems procedures. They will perform and document all required software builds to ensure reproducible software configuration baselines and deliveries. They will execute release and change control functions using the SCM tools in order to ensure software product integrity and meet program schedules.

    The SCM will generate and maintain all necessary program software development, release and change records, including status accounting records. They will perform SCM Configuration Control Board activities including establishing the agenda, recording approvals/non-approvals, and publishing and maintaining action items lists.

    The SCM will develop proficiency in the use of the assigned SCM tools, and comprehensive knowledge of company software configuration management processes and standards. They will stay current with industry standards and technology.


    Essential Functions are:
    1. Exercise discretion and independent judgment in the performance of duties set forth in typical job responsibilities listed above.
    2. Act as a mentor within the organization on SCM processes and procedures.
    3. Communicate effectively both orally and in writing;
    4. Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers;
    5. Utilize computer skills to prepare appropriate reports and documents;
    6. Make decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations;
    7. Analyze, evaluate, develop and implement processes and systems within budget and adhere to time requirements and schedule;
    8. Design and develop products and services using state-of-the-art technology, principles, theories and concepts.)


    Required Education, Experience, & Skills
    • Bachelors’ degree or equivalent experience
    • Minimum of 2 years related experience with BS
    • Strong Microsoft Office Skills
    • US citizen eligible for a DoD security clearance


    Preferred Education, Experience, & Skills
    - Two or more years related experience.
    - Bachelor’s degree in a technical field
    - Active Secret clearance

    - Software Build experience
    - Solid knowledge of Software Configuration Management fundamentals
    - Familiarity with SAE ANSI/EIA-649B Configuration Management Standards
    - Experience working with government contracts
    - Strong problem solving skills and ability to work independently with little direction
    - Experience with basic computer applications, databases, operating systems, and hardware.
    - Experience with SCM tools such as Git, Jira, BitBucket, ClearCase and ClearQuest.
    - Experience with the performance of moderately complex systems administration tasks for these tools or for PCs.



    Pay Information
    Full-Time Salary Range: $75570 - $128480

    Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

    Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


    About BAE Systems Electronic Systems
    BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems’ game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere – from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact – for our customers and the communities we serve.

    Our Commitment to Diversity, Equity, and Inclusion:
    At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
  • 10 Days Ago

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Software Development Snr Manager
  • Oracle
  • Nashua, NH FULL_TIME
  • Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.
  • 12 Days Ago

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Software Engineering Manager
  • Rightworks LLC
  • Hudson, NH FULL_TIME
  • Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensu...
  • 1 Month Ago

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Software Training and Support Representative N - (100% Remote)
  • Akken Inc
  • Nashua, NH FULL_TIME
  • STOP: ONLY APPLY IF YOU HAVE SOFTWARE TRAINING/SUPPORT EXPERIENCE. 10 increase to your current base salary 8 yearly bonus, paid quarterly Up to 16 yearly pay rise Customer service is at the heart of A...
  • 10 Days Ago

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Decision Support Manager
  • Rightworks LLC
  • Hudson, NH FULL_TIME
  • Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensu...
  • 1 Month Ago

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Travel Dialysis RN - Chronic
  • HealthCare Support
  • Milford, NH FULL_TIME
  • HealthCare Support is actively seeking a Travel Dialysis RN – Chronic to fill an opening in Milford, NH for a 13-week assignment.Benefits of this Travel Dialysis RN – Chronic with HealthCare Support:I...
  • 6 Days Ago

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0 Software Support Manager jobs found in Merrimack, NH area

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Junior Mortgage Technology Analyst
  • St. Mary's Bank
  • Manchester, NH
  • WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK? At St. Mary's Bank, we take pride in our heritage as New Hampshire'...
  • 3/28/2024 12:00:00 AM

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Computer Systems Validation Engineer II
  • PCI Services
  • Bedford, NH
  • Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our i...
  • 3/28/2024 12:00:00 AM

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Network Engineering Manager
  • Single Digits Inc
  • Bedford, NH
  • Job Type Full-time Description Job Purpose/ Summary: Monitors Engineering team projects to ensure full completion in a t...
  • 3/27/2024 12:00:00 AM

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Experienced Model Based Systems Engineer
  • BAE Systems
  • Nashua, NH
  • **Job Description** See what you re missing. Our employees work on the world s most advanced software and electronics fr...
  • 3/25/2024 12:00:00 AM

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Senior Model Based Systems Engineer
  • BAE Systems
  • Nashua, NH
  • **Job Description** See what you re missing. Our employees work on the world s most advanced software and electronics fr...
  • 3/25/2024 12:00:00 AM

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Ocean Systems Engineer (REQ 243)
  • Applied Physical Sciences and General Dynamics
  • Bedford, NH
  • Applied Physical Sciences (APS) is looking for a highly motivated senior-level Ocean Systems Engineer. Successful candid...
  • 3/25/2024 12:00:00 AM

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Principal Software Developer
  • Digital Prospectors
  • Merrimack, NH
  • Position: Principal Software Developer (C#/Blazor GUI Designer) Location: Merrimack, NH (Onsite) Length: 12 months Covid...
  • 3/25/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Merrimack, NH
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

Merrimack is a town in Hillsborough County, New Hampshire, United States. The population was 25,494 at the 2010 census, and an estimated 25,660 in 2017, making it the ninth-largest municipality in New Hampshire. There are four villages in the town: Merrimack Village (formerly known as Souhegan Village), Thorntons Ferry, Reeds Ferry, and South Merrimack. According to the United States Census Bureau, the town has a total area of 33.4 square miles (87 km2), of which 32.6 sq mi (84 km2) is land and 0.8 sq mi (2.1 km2) (2.48%) is water. The highest point in Merrimack is an unnamed hill in the nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$125,577 to $177,964
Merrimack, New Hampshire area prices
were up 1.4% from a year ago

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