Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Description and Tasks: Deliver Technical Support Services to the I MEF G-6 section in support of I MEF operations in garrison and tactical environments including support services for the Microsoft Office 365 applications and utilization as I MEF and the USMC fully utilize cloud platform services. Your efforts will reliably integrate command, control, communication, and computer (C4) systems and support information exchange requirements across the I MEF CE and Major Subordinate Commands (MSCs) and provide staff support on Command and Control (C2) system operations, coordination and execution in support of the Marine Air Ground Task Force (MAGTF). As the member of a four person Microsoft Application Support Analyst team you will: Administer O365, permissions, site collection management, reviewing storage metrics; build new O365, Teams and Power Automate solutions, maintain existing solutions; work with staff sections to identify new projects, report on in progress projects, maintain documentation on governance of information within O365 and SIPR Intelink; maintain solutions and exercise sites on SIPR and perform the following:
Qualifications: Must be a U.S. citizen
Minimum Education Required
Minimum Experience Required:
Preferred Experience:
Certifications:
Security Clearance:
Secret
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
About The Organization
Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services. Constellation West looks for the right people ready to step up and be part of a dynamic team.
Are you up for an exciting challenge? Do you want to apply your expertise and knowledge to solve complex problems? Join our team at Constellation West! We offer an exhilarating work environment with a competitive salary and benefits that will reward you for your hard work and dedication. Don't miss out on this amazing opportunity!
Benefits include but are not limited to:
Constellation West is proud to be an EEO/AA employer M/F/D/V
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