Software Support Manager jobs in Rochester, MN

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Senior Software Tester (Remote)
  • Da Vinci Software
  • Rochester, MN FULL_TIME
  • Overview:
    • Our client is looking for a Senior Software Tester.  Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff..
    Key Responsibilities:
    • Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. 
    • Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple client sites to ensure currency and functionality within the established environment.
    • Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems.
    • Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested.
    • May be required to provide 24/7 on-call support.
    Skills Required:
    • Azure DevOps Testing workflows (Manual and Automated).
    • Data Visualization using ADO Dashboards.
    • ADO Epic, Sprints, Backlog refinement, Reports.
    • ADO Sprint Planning and Project Management.
    • Attention to details and quality of deliverables is very important.
    • Knowledge of creating and delivering regulatory documents related to safety of AI assisted software systems is a plus. 
    Preferred Skills:
    • Quality workflows in IT and/or healthcare domain.
    • Basic programming.
    • SaMD (Software as a Medical Device) test workflows.
     
    Position Requirements:
    • Minimum Education and/or Experience Required: Bachelor’s degree and training/experience in technical development;
    • Associate’s degree and 5 years’ professional experience in technical development.

    Additional Information:
    • Fully Remote Role
    • W2 Candidates Only
  • 14 Days Ago

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EndPoint Coordinator - IT
  • Da Vinci Software
  • Rochester, MN FULL_TIME
  • Overview: Our client has an imminent need for a End Point Coordinator . Endpoint Specialists act as the primary customer liaison for all moves, adds and change requests to the workstation environment....
  • 7 Days Ago

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Senior Technical Business Analyst (Remote)
  • Da Vinci Software
  • Rochester, MN FULL_TIME
  • Overview: We are seeking an analyst who understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/...
  • 10 Days Ago

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Senior Automation Solutions Architect
  • Da Vinci Software
  • Rochester, MN FULL_TIME
  • Overview Seeking a Senior Automation Solutions Architect for the recently formed enterprise automation office to assist with the assessment, prioriziation, and solution architectures for the automatio...
  • 11 Days Ago

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AEM/DITA Technical Product Owner (Remote)
  • Da Vinci Software
  • Rochester, MN FULL_TIME
  • Overview: Our client is seeking a Product Owner who understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workfl...
  • 1 Day Ago

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IT Lead - Cloud Operations
  • Eka Software Solutions
  • Karnataka, MN FULL_TIME
  • Job DescriptionIT Lead - Cloud OperationsAbout us: Eka Software Solutions is the N0. 1 Commodity Management Platform in the world. Eka is the global leader in providing digital commodity management so...
  • 13 Days Ago

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0 Software Support Manager jobs found in Rochester, MN area

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Director of Human Resources
  • Express Employment Professionals - Rochester, MN
  • Rochester, MN
  • Director of Human Resources Responsibilities The HR Director will oversee every facet of the Human Resource Department, ...
  • 5/14/2024 12:00:00 AM

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Software Developer
  • Performix Business Services
  • Rochester, MN
  • Job Description Duties: •Provides IT support for vended and custom applications, including resolving highly complex issu...
  • 5/13/2024 12:00:00 AM

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IT Analyst / Programmer
  • TALENT Software Services
  • Are you an experienced IT Analyst / Programmer with a desire to excel? If so, then Talent Software Services may have the...
  • 5/12/2024 12:00:00 AM

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Linux System Administrator
  • Da Vinci Software
  • Rochester, MN
  • Overview: Our client is looking for Linux System Administrator. Responsible for the design, development, implementation,...
  • 5/11/2024 12:00:00 AM

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IT Support Team Member - Rochester
  • People's Food Co-op
  • Rochester, MN
  • Job Type Part-time Description PFC offers a great work environment and a 20% Staff discount! Position Specifics: Part-ti...
  • 5/11/2024 12:00:00 AM

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Software Engineering Director/Senior Service Delivery Manager - Remote
  • Mayo Clinic
  • Rochester, MN
  • **Software Engineering Director/Senior Service Delivery Manager - Remote** **Job ID** 173804BR **Date posted** 03/07/202...
  • 5/11/2024 12:00:00 AM

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Web Developer - eCommerce
  • On-Demand Group
  • Red Wing, MN
  • Title: Web Developer - eCommerce Location: Hybrid Duration: 6 month contract Job Description: As a Contract Web Develope...
  • 5/11/2024 12:00:00 AM

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Sr. Software Developer
  • Red Wing Shoe Company
  • Red Wing, MN
  • Company Description Watch here to see what it's like to work at Red Wing Shoe Company. Red Wing Shoe Company is based in...
  • 5/11/2024 12:00:00 AM

Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$116,742 to $165,447
Rochester, Minnesota area prices
were up 1.3% from a year ago

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We are actively looking for an experienced Software Support Engineer who shares our values to join our team.
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Software Support Manager in Greenville, MS
The Software Support Manager Job Description is mentioned in the following procedures.
February 05, 2020