Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Profile:
This is an opportunity to be a key contributor in a rapidly growing software consolidator. To support our growth, you will help lead a team of M&A Associates/Analysts and be responsible for scaling processes around due-diligence and M&A execution. The design of the role will be such that the selected candidate is an integral part of the entire Banyan M&A team, working directly with Associates, Directors, and VPs across the globe in a high-energy and collaborative environment. Near term goals include getting up to speed on the Banyan acquisition strategy, overseeing the development and growth of a young and motivated team of Associates/Analysts, understanding the role played by the M&A team on transaction execution, and helping to build best in class M&A processes for supporting financial and operational due diligence and opportunity review on potential acquisition targets.
Responsibilities:
Qualifications for success:
The ideal candidate for the role will possess the following characteristics: