Software Support Manager jobs in Salinas, CA

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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IT Application Software Development Manager
  • Western Alliance Bank
  • Carmel, CA FULL_TIME
  • Job Title: IT Application Software Development Manager Location: Carmel Valley What you'll do: Western Alliance Bank Technologies performs a critical partnership of key banking products and services for our financial services clients. This position will lead a technical team of ~10 onshore and offshore technicians responsible for delivering on a backlog of software development and maintenance of multiple platinum applications. This role leads the evolution of technical roadmaps, implementation of key programmatic efficiencies, and supporting regulatory/compliance reviews. Key to this role includes a focus on managing proper architecture and sustainability guidelines including the establishment of application standards, developer handbooks, and documentation that support ongoing federated development for enterprise-wide job scheduling, batch file creation, and file exchange outside self-managed team. This position also acts as the key technical liaison with internal and external product and client management groups who seek development of their applications to evolve the product offering that grow and serve their customers base. This position is required to closely partner with an L2 Operational Support team keeping them up to speed on critical business process documentation and training on new technical implementations so they may best support incident and services requests related to the relevant IT applications. What we are looking for: Responsibilities: Leading development efforts for both on/offshore teams with a focus on features enhancements, implementations, and application efficiencies. Establish key processing controls and alerting – then collaborate with operations, development and engineering teams to make ongoing application efficiencies a reality. Promote the adoption of critical IT applications including the participation of technical roadmaps and features prioritization that add value. Manage 8-10 key IT platforms including ongoing orchestration of their health, efficiency, and service availability to development and business teams. Sponsor integration opportunities including federated development activities with multiple lines of business development teams. Manage the intake of all new development requests and prioritizes them in a roadmap in alignment with annual goals. Lead activities intended to troubleshoot, research, and resolve major defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content. Create easy to understand software documentation for operations and business teams so everyone is on the same page about technical data flows and linkages. Establish key relationships across IT including a peer network of critical SME contacts whom the team can rely upon to escalate complex issues which may require development to resolve. Provide support guidance and direction for engineers including career planning and assigning challenging work which keeps everyone growing. Foster a department of excellence where engineers are self-starters and see the value they bring to the overall success of the bank. Hold up exemplary service to all stakeholder groups including clients and business partners. Recognize opportunities for improved process or procedures & act on them. Qualifications: Bachelor’s Degree in Computer Science or related field. 5-6 Years as an Application Owner, Application Manager, Software Engineering Lead, or Application Product Management in Financial Services or relevant industry 5-6 Years managing technical teams participating in waterfall or agile development cadence. Proven skills with software archaeology; the ability to troubleshoot, sometimes without detailed, updated documentation, and without constant guidance. Understanding of L1, L2, L3 roles in an IT organization and how those teams leverage workflow, requirements management, and collaboration tools such as Confluence, Azure DevOps, and Service Now. Must have the ability to be flexible when called upon to support application disruptions including a commitment to troubleshooting and triaging critical issues. Ability to manage expectations and timelines in a high-pressure environment including ability to connect and draw accurate conclusions quickly based on limited input. Basic understanding of Scripting commands, techniques, and its usages including technologies such as PowerShell, Python, Perl, etc. Ability to act independently with limited supervision within scope of responsibility. Ability to cross train and provide direction for other associates. Experience with relational database platforms (e.g., SQL Server, Oracle, etc.) and the ability to assemble and run complex queries preferred. Hands-on experience managing large-scale SFTP platforms (e.g., Cleo Harmony) is a big plus. Experience with application and data flow workflow orchestration (e.g. BMC Control-M, ActiveBatch ) a big plus. Solid written and verbal communication skills, and requirement to communicate to all levels of the organization. Exposure to managing applications running in Azure or AWS Public Cloud a big plus. Compensation: Salary range for new hires is generally $184,719.00 - $239,047.00 for San Diego, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation About Western Alliance Bancorporation With more than $70 billion in assets, Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. For more information, visit Western Alliance Bancorporation. For more information, visit Western Alliance Bank online. 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  • 7 Days Ago
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IT Application Software Development Manager
  • Western Alliance Bank
  • Carmel, CA FULL_TIME
  • Job Title: IT Application Software Development Manager Location: Carmel Valley What you'll do: Western Alliance Bank Technologies performs a critical partnership of key banking products and services f...
  • 7 Days Ago
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NAF Support Manager NF-05
  • US Army Installation Management Command
  • Monterey, CA FULL_TIME
  • Duties Responsible for overall management of the DMWR NAF Support Division. Provides policies and guidance to ensure attainment of the established objectives of the division. Performs as the liaison a...
  • 6 Days Ago
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Technical Support Manager
  • Pebble Beach
  • Pebble Beach, CA FULL_TIME
  • Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monter...
  • 2 Months Ago
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Travel Occupational Therapist - $2,982 per week
  • Healthcare Support
  • Monterey, CA FULL_TIME
  • Healthcare Support is seeking a travel Occupational Therapist for a travel job in Monterey, California.Job Description & RequirementsSpecialty: Occupational TherapistDiscipline: TherapyStart Date: 03/...
  • 1 Month Ago
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Local Contract Home Health Occupational Therapist - $60-64 per hour
  • Healthcare Support
  • Monterey, CA FULL_TIME
  • Healthcare Support is seeking a local contract Home Health Occupational Therapist for a local contract job in Monterey, California.Job Description & RequirementsSpecialty: Occupational TherapistDiscip...
  • 1 Month Ago
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0 Software Support Manager jobs found in Salinas, CA area

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Cyber Security Lead
  • LinTech Global, a DISYS company
  • Monterey, CA
  • JOB TITLE: Cybersecurity Lead LOCATION: Presidio of Monterey, CA Target Salary: $120K LinTech Global Inc. is recruiting ...
  • 4/18/2024 12:00:00 AM
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SQL Developer with Mulesoft
  • Net2Source Inc.
  • Watsonville, CA
  • Sr. SQL Developer Location: Watsonville CA (Remote PST) Rate - $50-52/hr. on W2 Candidate Profile: The Sr. SQL Developer...
  • 4/18/2024 12:00:00 AM
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Computer Field Analyst (IBEW)
  • PG&E Corporation
  • Salinas, CA
  • Requisition ID # 156668 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Informatio...
  • 4/18/2024 12:00:00 AM
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Information Technology Specialist
  • Robert Half
  • Watsonville, CA
  • Robert Half is seeking a skilled Tier 1 IT Support Technician to join a collaborative team and provide comprehensive tec...
  • 4/17/2024 12:00:00 AM
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Linux Administrator
  • IMRI
  • Monterey, CA
  • Provides thought leadership and drives technical innovation. Ensures long-term requirements of systems operations and ad...
  • 4/16/2024 12:00:00 AM
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DMDC Support Center (DSC) Technical Operations Manager
  • Capgemini Government Solutions
  • Seaside, CA
  • Capgemini Government Solutions (CGS) is seeking a DMDC Support Center (DSC) Technical Operations Manager who shall provi...
  • 4/16/2024 12:00:00 AM
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SQL Developer with Mulesoft
  • Net2source Inc.
  • Watsonville, CA
  • Sr. SQL Developer Location: Watsonville CA (Remote PST) Rate - $50-52/hr. on W2 Candidate Profile: The Sr. SQL Developer...
  • 4/16/2024 12:00:00 AM
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Systems Administrator
  • Santa Cruz County Bank
  • Watsonville, CA
  • Job Type Full-time Description About the Role: The System Administrator provides support to end users on a variety of is...
  • 4/14/2024 12:00:00 AM
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About Salinas, California

According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior to mass agricultural and urban development, much of the city consisted of rolling hills bisected by wooded creeks and interspersed with marsh land. Today, the city is located mostly on leveled ground, with some rolling hills and wooded gulches with creeks remaining in the north-eastern Creekbridge and Williams Ranch neighborhoods, as well as the Laurel Heights section of East Salinas. The natural ecosystems accompanying the area's topography and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$128,692 to $182,378
Salinas, California area prices
were up 2.5% from a year ago
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What does a Software Support Manager do?

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