Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Are you interested in making a difference in the lives of amazing kids with behavioral challenges? Do you have a whole lot of patience and a desire to constantly learn? If so, you might want to continue reading! :)
About: Mosaic Support Services, Inc. (MSSI) provides 24/7 residential care to kids with intellectual/developmental disabilities, who benefit from support with possible: emotional self-regulation challenges, anger management, development of self-regulation skills, the formation and maintenance of healthy relationships (including safe/appropriate sexual behavior and boundaries), compliance with probation/diversion plans and/or substance abuse prevention, medication management, health care, and/or access to mental health services. The residential group home is a specialized behavioral home that will empower staff with the knowledge and support necessary to continuously improve, grow, and assist residents in leading quality lives—based on their own definitions and interests! We are looking for passionate, creative, dependable, and motivated people to join our team! There are advancement opportunities available and a tremendous amount of training and certification required within the first three months and ongoing too! We are located in Santa Cruz and our team is a tight-knit professional fun bunch dedicated to improving lives!
Qualifications:
Minimum Driving Experience: Must have a valid CA driver’s license, be over 21, provide current registration and insurance, and meet insurability requirements of insurance carrier
Education/Experience:
Minimum Education: High School Diploma or GED
Minimum Experience:
At least six months prior experience providing direct care to individuals with developmental disabilities, with a focus on behavioral services
Supervision available for those pursuing BCaBA and/or BCBA certification!
Skills:
Job Duties:
1. Provide direct care, training and supervision to residents in a specialized residential setting as outlined in each Individual Behavior Supports Plan (IBSP) and Individual Program Plan (IPP)
2. Provide support to kids with developmental disabilities and behavioral challenges with any of the following: implementation of daily routines, cooking, activities of daily living, hygiene tasks, recreational fun, social skills, communication, medical/health appointments and tasks, leisurely activities, household chores, reduction of possibly intense unsafe/interfering behaviors, increase of replacement skills, and exploration of interests, passions, and hobbies, etc. (and do it all with a smile)
3. Participate as a member of a multi-disciplinary treatment team and assist in the ongoing daily delivery of interventions and skills training
4. Provide for the physical care, training, supervision and recreation of residents
5. Assist clients with prescribed medications, while maintaining required documentation and complying with agency policies and procedures
6. Provide assistance with housekeeping and chores; utilize infection prevention standards and procedures as well as adherence to universal precautions
7. Ongoing written documentation and collection of data
8. Collaborate professionally with residents, colleagues, consultants, other agencies, families, social workers, and professionals involved in residential treatment
Job descriptions are subject to change without notice based on the needs of the agency.
Pay: $22-30 based on experience and certification held
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Benefit Conditions:
Benefits:
Medical, dental, vision, 401k, Long Term Disability, and Life Insurance
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