Software Support Manager jobs in Santa Cruz, CA

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Direct Support Professional (DSP) / Registered Behavior Technician (RBT)
  • MOSAIC SUPPORT SERVICES INC
  • Santa Cruz, CA OTHER
  • Job Details

    Job Location:    Santa Cruz - Santa Cruz, CA
    Salary Range:    Undisclosed

    Description

    Are you interested in making a difference in the lives of amazing kids with behavioral challenges? Do you have a whole lot of patience and a desire to constantly learn? If so, you might want to continue reading! :)

    About: Mosaic Support Services, Inc. (MSSI) provides 24/7 residential care to kids with intellectual/developmental disabilities, who benefit from support with possible: emotional self-regulation challenges, anger management, development of self-regulation skills, the formation and maintenance of healthy relationships (including safe/appropriate sexual behavior and boundaries), compliance with probation/diversion plans and/or substance abuse prevention, medication management, health care, and/or access to mental health services. The residential group home is a specialized behavioral home that will empower staff with the knowledge and support necessary to continuously improve, grow, and assist residents in leading quality lives—based on their own definitions and interests! We are looking for passionate, creative, dependable, and motivated people to join our team! There are advancement opportunities available and a tremendous amount of training and certification required within the first three months and ongoing too! We are located in Santa Cruz and our team is a tight-knit professional fun bunch dedicated to improving lives!

    Qualifications:

    • Be at least 21 years of age
    • Must be able to obtain Criminal Record Clearance and Department of Justice (DOJ)/FBI/CACI fingerprint clearance
    • Pre-employment physical exam with medical clearance by a physician (including negative TB test or x-ray result)
    • Ability to lift 40 pounds
    • Proficient in reading and writing in English
    • Ability to meet both Title 17 (Regional Center/Department of Developmental Disabilities) and Title 22 (Community Care Licensing) requirements

    Minimum Driving Experience: Must have a valid CA driver’s license, be over 21, provide current registration and insurance, and meet insurability requirements of insurance carrier

    Education/Experience:

    Minimum Education: High School Diploma or GED

    Minimum Experience:

    At least six months prior experience providing direct care to individuals with developmental disabilities, with a focus on behavioral services

    Supervision available for those pursuing BCaBA and/or BCBA certification!

    Skills:

    • CPR/First Aid
    • Direct Support Professional (DSP) 1 & 2 within the first year of employment
    • ProAct and Ukeru certification within first two weeks
    • Registered Behavior Technician within 90 days (includes 40-hour training, passing of hands-on competency assessment, and passing of written exam)
    • Ongoing training and supervision
    • Ability to maintain positivity in stressful situation and see the glass as half-full

    Job Duties:

    1. Provide direct care, training and supervision to residents in a specialized residential setting as outlined in each Individual Behavior Supports Plan (IBSP) and Individual Program Plan (IPP)

    2. Provide support to kids with developmental disabilities and behavioral challenges with any of the following: implementation of daily routines, cooking, activities of daily living, hygiene tasks, recreational fun, social skills, communication, medical/health appointments and tasks, leisurely activities, household chores, reduction of possibly intense unsafe/interfering behaviors, increase of replacement skills, and exploration of interests, passions, and hobbies, etc. (and do it all with a smile)

    3. Participate as a member of a multi-disciplinary treatment team and assist in the ongoing daily delivery of interventions and skills training

    4. Provide for the physical care, training, supervision and recreation of residents

    5. Assist clients with prescribed medications, while maintaining required documentation and complying with agency policies and procedures

    6. Provide assistance with housekeeping and chores; utilize infection prevention standards and procedures as well as adherence to universal precautions

    7. Ongoing written documentation and collection of data

    8. Collaborate professionally with residents, colleagues, consultants, other agencies, families, social workers, and professionals involved in residential treatment

    Job descriptions are subject to change without notice based on the needs of the agency.

    Pay: $22-30 based on experience and certification held
    '
    Benefit Conditions:

    • Only full-time employees eligible (Full-Time is defined as a minimum of 30 hours per week)

    Benefits:

    Medical, dental, vision, 401k, Long Term Disability, and Life Insurance

    This Company Describes Its Culture as:

    • Outcome-oriented -- results-focused with strong performance culture
    • People-oriented -- supportive and fairness-focused
    • Team-oriented -- cooperative and collaborative
    • Positivity-oriented -- celebrate each step in the right direction, even if only centimeters long

    This Job Is:

    • Open to applicants who do not have a college diploma

    Work Remotely

    • No

    This Job Is Ideal for Someone Who Is:

    • Dependable -- more reliable than spontaneous
    • Detail-oriented -- would rather focus on the details of work than the bigger picture
    • High stress tolerance -- thrives in a high-pressure environment

    Shifts: 

    • 6am-2pm
    • 2pm-10pm
    • 10pm-6am
      Note: Working weekends and holidays are a must as we provide support 365 day per year, 24/7!


  • 16 Days Ago

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Credit Support Manager - Community Credit Union
  • Your SmartSource
  • Santa Cruz, CA FULL_TIME
  • MUST BE ABLE TO PROVIDE PROOF OF BOTH, IF NOT 3 COVID VACCINATIONS Company Profile: Located on the beautiful California coast, Santa Cruz Community Credit Union (SCCCU) is a community-development and ...
  • 15 Days Ago

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Executive Director – Senior Living
  • Healthcare Support Staffing, Inc
  • Scotts, CA OTHER
  • We are looking for an Executive Director – Senior Living to join our family in Scotts Valley, CA Are you an experienced Leader looking for a new opportunity with a rapidly growing organization? Do you...
  • 13 Days Ago

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Engineering - Software
  • Universal Audio
  • Scotts, CA FULL_TIME
  • If you are passionate about Software Engineering and Audio Product design and development, but you do not currently see an ideal job posting match, we still encourage you to submit your resume. Univer...
  • Just Posted

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Software Engineer
  • University of California - Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • JOB POSTING HOW TO APPLYFor full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are ex...
  • 2 Days Ago

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Software Engineer
  • Future Motion
  • Santa Cruz, CA FULL_TIME
  • Future Motion Inc, makers of Onewheel ® are seeking to hire for the position of Software Engineer We create revolutionary new recreation-transportation products. We are a company that values idealism,...
  • 21 Days Ago

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0 Software Support Manager jobs found in Santa Cruz, CA area

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Identity Management Developer with Keycloak Expertise
  • CENTRIC SOFTWARE INC
  • Campbell, CA
  • Job Title: Identity Management Developer with Keycloak Expertise Location: North America, Europe Job Type: Full-Time-Rem...
  • 3/18/2024 12:00:00 AM

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Sr. Staff Software Engineer, Performance Engineering
  • LinkedIn
  • LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the globa...
  • 3/18/2024 12:00:00 AM

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Senior Software Verification Engineer- Operations
  • Joby Aviation
  • Santa Cruz, CA
  • Joby Overview: Located in Northern California, the team at Joby Aviation is driven by our goal of creating an affordable...
  • 3/16/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Santa Cruz, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Watsonville, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Aptos, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

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Senior UI Test Engineer (L5) - Growth Experiences
  • Netflix
  • Los Gatos, CA
  • The Team At Netflix, our mission is to Entertain the World. Over 230 million members around the globe enjoy our award-wi...
  • 3/15/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Los Gatos, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$128,855 to $182,610
Santa Cruz, California area prices
were up 2.5% from a year ago

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