Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
About your Role:
The program manager monitors and oversees all team operations, leads regular team clinical meetings, and supervises the other team clinicians. Being responsible for outreach and recruitment in the community, develops strong referral sources, and leads the screening process for referrals. He or she is the primary contact person for clients and families and spearheads efforts to engage clients in treatment. He or she works with individuals and their families providing education about psychosis and how to manage it, improving communication and problem-solving skills, and encourages a strengths-based, recovery-oriented approach to psychosis. All the while working with participants and families using a shared decision-making process.
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Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways
To Learn More About Us:
Pathways @ http://www.pathways.com/mission-vision-and-values/
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
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