Software Support Manager jobs in Sumter, SC

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Weapon Systems Manager - Deputy Support in support of the 609 AOC
  • gTANGIBLE Corporation
  • Sumter, SC FULL_TIME
  • gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in:

    • National Security Programs
    • Professional, Administrative, and Management Support
    • Mission and Warfighter Support

    We are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.


    Requisition Type: Open


    Position Title: Weapon Systems (WS) Manager/ Deputy Support in support of the 609 AOC


    United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Command Operations Center in support of AFCENT/Chief of Staff.


    Location: Shaw AFB, SC


    Security Clearance Level: Top Secret/SCI


    Duties and Responsibilities

    • Direct reports to the AOC/CC, responsible for the setup and successful operation of all systems integrated into the AOC WS site baseline. Identifies, validates, and prioritizes requirements. Ensures AOC systems are installed, configured, and operating in a manner that meets operational needs and satisfies the site-specific engineering plan (SSEP). The WSM works with all AOC divisions, teams, and other entities and agencies as required. Develop AOC WS floor plan, systems significant events calendar, and systems permissions matrices.
    • Provide support to AOC configuration management team and technical subject matter support for AOC Configuration Management process.
    • Conduct comprehensive system validation testing. Coordinate quarterly updates and maintain a consolidated repository of WS validation checklists produced by divisions and functions in the AOC that would be affected by changes to the WS configurations. Coordinate validation checks (according to maintained checklists) by all affected divisions and functions in the AOC that are affected by any proposed changes to the WS configurations. Provide operational expertise to systems engineers for the setup and integration of AOC and AOC IT computer systems including systems integration and end-to-end validation.
    • Monitor and analyze the operational effectiveness of the C2 systems and subsystems of AOC WS and recommend technical, operational, and management solutions to resolve any Theater Battle Management Core Systems (TBMCS) system and subsystem abnormality noted in the analysis that impacts operational effectiveness. The monitoring and analysis process is conducted approximately once a month with findings documented on a monthly basis.
    • Develop recommended operational requirements for system(s) setups, upgrades, and enhancements for Command, Control, Communications, Computers, and Intelligence (C4I) System Management and provide validation and testing of follow-on systems, databases, and software. Develop, coordinate, and monitor new software requirements and validation testing requirements for all C4I system integration efforts onto the AOC operations floor.
    • Monitor system/subsystem performance and provide support for system administration activities by coordinating and de-conflicting installation of system/subsystem hardware components, software, applications, and databases.
    • Utilize/adapt common Microsoft database products as well as other mission unique database support programs to support the development and maintenance of TBMCS system databases.
    • Provide support to and recommend modifications and enhancements to the operational capabilities of the 9AF AFCENT WS.
    • Provide technical input to validate and prioritize operator User Support Requests and prioritize C4I system software problem reports (SPR), baseline change requests (BCR), and documentation change requests (DCR).
    • Support AOC personnel with the design, execution, and management of the CAOC Common Operational Picture (COP) architecture. Assist in monitoring systems and network connections by coordination with C4 Information Systems Management (ISM) and System Administrators (SYSAD) regarding the AOC network requirements (internet protocol [IP] addresses, host IDs) by functional area and to ensure the feeds required to support the COP (i.e., JADSI, IBS, etc.) are available. Develop/modify data displays.
    • Advise Change Review Board (CRB) Chair external COP architecture requirements (i.e., Joint Task Force (JTF), components, subordinate Theater Air Control System (TACS) elements, etc.) and procedures to be used between nodes to coordinate Global Command and Control System (GCCS) COP data flow and updates.
    • Assist in developing and maintaining web server, shared file server, data archiving, and electronic shared drive folders for both classified and unclassified material on both the SIPRNET and NIPRNET.
    • Establish and maintain listings of the appropriate authorizations for WS information.
    • Maintain currency of the archived databases and coordinate with appropriate POCs to ensure that the content of the archived databases are updated.
    • Provide technical input to AOC systems administrators and operators to meet AOC commander requirements while ensuring proper levels of security are maintained.
    • Provide operational subject matter information, prepare documentation and consultation in the areas of AOC systems, planning actions and functional/operational processes for USAF personnel responding to routine suspense(s) and staff inquiries.
    • Provide training assessments in support of positional verification and validation processes for current and new AOC systems and upgrades. Ensure users/operators receive familiarization training prior to CMR duties. Provide feedback on AOC processes and functions in the operations, plans, strategy and ISR divisions when requested by AOC leadership.

    Knowledge and Qualifications

    • Possess a Bachelor's Degree or a minimum of five years' experience in systems management.
    • Minimum one years' experience with Project Management (PgMP or PMP preferred).
    • Minimum of three years' experience with the Operations aspects AOC Falconer WS (ATO cycle).
    • Minimum of two years' experience of AF plans/programs or Staff experience translating doctrine into action (JOPES processes).
    • Minimum of two years' experience with 9AF AFCENT or USCENTCOM networks desired.
    • Minimum of two years' experience with USCENTCOM operational environment.
    • Possess a U.S. passport and meet visa requirements for travel to USCENTCOM AOR countries.

    gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.

  • 10 Days Ago

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15 AF Mission Directive Support – Knowledge Manager
  • Apogee Engineering, LLC
  • Shaw, SC FULL_TIME
  • Apogee is seeking a Knowledge Manager supporting Headquarters 15th Air Force (15 AF) at Shaw AFB, South Carolina. This position is in the 15 AF Knowledge Management Office providing direct support to ...
  • 1 Month Ago

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Client Support Administration Support
  • gTANGIBLE Corporation
  • Sumter, SC FULL_TIME
  • gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrati...
  • 10 Days Ago

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Exercise Support
  • gTANGIBLE Corporation
  • Sumter, SC FULL_TIME
  • gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in:National Security ProgramsProfessional, Administrative...
  • 18 Days Ago

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Current Operation Support in support of 9AF AFCENT/A3
  • gTANGIBLE Corporation
  • Sumter, SC FULL_TIME
  • gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrati...
  • 10 Days Ago

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Plant Construction Project Support
  • SWJ TECHNOLOGY, LLC
  • Sumter, SC FULL_TIME
  • PURPOSE:Provides necessary construction documents (drawing, specification, cost estimates and other required documents) using automated tools such as Computer Aided Design and Drafting (CADD), word pr...
  • 9 Days Ago

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0 Software Support Manager jobs found in Sumter, SC area

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Information Technology (IT) Manager - Remote & Haiti
  • Amentum
  • Columbia, SC
  • Amentum, a large government contract company, is seeking a Information Technology (IT) Manager for a pending contract aw...
  • 3/18/2024 12:00:00 AM

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IT Helpdesk Technician
  • Frazier Industrial Company
  • Lamar, SC
  • Job Description Job Description IT Help Desk Technician Position Summary: The IT Help Desk Technician will take ownershi...
  • 3/18/2024 12:00:00 AM

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Delivery Lead - P/C Insurance
  • Duck Creek Technologies, Inc.
  • Columbia, SC
  • **Delivery Lead - P/C Insurance** ***Helping careers take flight. Reshaping an industry. Enable you career to be Made on...
  • 3/18/2024 12:00:00 AM

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Added - 10/26/21 IT Network Engineer Direct Hire (remote/onsite) Network / Server Administration Trinity | Direct Placement
  • Systemtec Inc
  • Columbia, SC
  • **Location** Added - 10/26/21 IT Network Engineer Direct Hire (remote/onsite) Network / Server Administration Trinity | ...
  • 3/17/2024 12:00:00 AM

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Business Systems Analyst II (Hybrid)
  • DP Professionals, Inc.
  • Columbia, SC
  • DPP is seeking a Business Systems Analyst II for an opportunity in Columbia, SC. Candidates must be eligible to earn a l...
  • 3/16/2024 12:00:00 AM

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Configuration Management Lead - Combined Air Operations Center
  • Business Integra
  • Shaw A F B, SC
  • Configuration Management Lead - Combined Air Operations Center (CAOC) Communications Support Scope of Responsibilities: ...
  • 3/15/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Sumter, SC
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Hartsville, SC
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/15/2024 12:00:00 AM

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$103,589 to $146,804
Sumter, South Carolina area prices
were up 1.5% from a year ago

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