Software Support Manager jobs in Sunnyvale, CA

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Desktop Support
  • Samson Software Solution
  • Santa Clara, CA CONTRACTOR
  • Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms.

    What you’ll be doing:

    o Develop a technical understanding of corporate IT environment so you can effectively support our users.

    o Answer to local and remote users’ configuration questions and other requests, helping them to solve problems.

    o Work together with site managers and developers to guarantee an efficient IT environment for our SW engineers.

    o Work to automate maintenance tasks.

    o Develop solutions which empower users to solve problems on their own and document the solutions

    o Help to plan HW and SW allocation ahead of time, especially for new employees

    o PC/Laptop refresh machine build with Admin duties.

    o Picking up Global IT Desktop tickets

    o Office move installing APs, phones, Monitors, the move, meeting room TVs setup, support

    o Check/refurbish/reimage/proactive check a dozen user laptops

    o Supervising 3rd party vendors

    o Define mobile contract needs

    o Procurement duties

    For this, you need a deep understanding and experience with:

    o Windows laptop administration and problem solving

    o Windows desktop environments such as Windows 11, Mac, Office 365, Duo, Cisco VPN

    o Microsoft Autopilot

    o TCP/IP networking setup and solutions to common configuration problems

    o DNS, NIS, and DHCP administration

    o Jam F and Intune

    What else we need to see:

    o Fluent English Speaker.

    o A passionate dedication to providing excellence in IT support to your users

    o User application experience in a PC and mobile environment

    o Good all round user support in a global office environment

    o Be familiar with a ticketing system for user requests.

    o Have great personable skills and a good communicator

    o Someone who is helpful with a can do attitude

    o Always willing to learn new things and willing to learn from mistakes

    o Good organization and communication skills

    Job Type: Contract

    Salary: $22.00 - $25.00 per hour

    Schedule:

    • 8 hour shift

    Ability to Relocate:

    • Santa Clara, CA 95050: Relocate before starting work (Required)

    Work Location: In person

  • 12 Days Ago

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Product Manager
  • Intelliswift Software
  • San Jose, CA FULL_TIME,CONTRACTOR,TEMPORARY
  • Job Title:Product ManagerDuration: 9 MonthsLocation: San Jose, CA 95110 HybridPay Rate: $92.87/hr.Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology pr...
  • 1 Month Ago

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Order to Cash Manager
  • Foxit Software
  • Fremont, CA FULL_TIME
  • Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are...
  • 8 Days Ago

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Customer Success Manager
  • Bluescape Software
  • San Carlos, CA FULL_TIME
  • ABOUT US Our company culture represents an intermix between passion for technology, rock star output, and appreciation for a balanced, healthy lifestyle. Our Vision is to build and maintain a communit...
  • 10 Days Ago

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Physcial IT Security Support
  • Software Guidance & Assistance
  • San Jose, CA FULL_TIME
  • Job DetailsSoftware Guidance & Assistance, Inc., (SGA), is searching for an Physical Security IT Support for a Full time assignment with one of our premier Utilities clients in San Jose, CA . Responsi...
  • Just Posted

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Operations Manager
  • Intelliswift Software, Inc.
  • San Jose, CA FULL_TIME
  • Title - Operations Manager Location • San Jose, CA hybrid Duration - 10 Months Pay rate • $52.82 per hour on w2 Client is expanding and scaling its Cloud Marketplaces program with Cloud Tech Partners ...
  • 20 Days Ago

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0 Software Support Manager jobs found in Sunnyvale, CA area

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Senior Python Programmer with DevOps
  • Infosys
  • Sunnyvale, CA
  • Role : Senior Python Programmer with DevOps Location: Sunnyvale, CA Description: In this role you will be responsible fo...
  • 3/29/2024 12:00:00 AM

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System Developer
  • HCLTech
  • Sunnyvale, CA
  • HCLTech is looking to hire a System Developer for an ongoing engagement with our client who is the largest online search...
  • 3/29/2024 12:00:00 AM

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Information Technology Administrator (Box Admin)
  • Protingent
  • Sunnyvale, CA
  • Job Description Position Title: Box Admin Position Description: Protingent Staffing has an exciting contract opportunity...
  • 3/29/2024 12:00:00 AM

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Network Engineer (NetApp Exp. Required)
  • Cutting Edge Communications, LLC
  • Sunnyvale, CA
  • Seeking a Network Engineer with NetApp experience to provide network hardware & software expertise in support of the Com...
  • 3/29/2024 12:00:00 AM

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DevOps Engineer (Big Data Platform), Enterprise Systems
  • Apple
  • Sunnyvale, CA
  • DevOps Engineer (Big Data Platform), Enterprise Systems Sunnyvale,California,United States Software and Services Apples ...
  • 3/28/2024 12:00:00 AM

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Health Software QA Engineer, Research App
  • Apple
  • Sunnyvale, CA
  • Health Software QA Engineer, Research App Sunnyvale,California,United States Software and Services The Health QA team is...
  • 3/28/2024 12:00:00 AM

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UX Writer
  • General Motors
  • Sunnyvale, CA
  • Job Description Hybrid , reporting to a specific location where work needs to be performed / collaboration should happen...
  • 3/28/2024 12:00:00 AM

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Cellular DevOps Engineer
  • Apple
  • Sunnyvale, CA
  • Cellular DevOps Engineer Sunnyvale,California,United States Hardware Would you like to join Apples growing cellular syst...
  • 3/27/2024 12:00:00 AM

Sunnyvale (/ˈsʌniveɪl, vəl/) is a city located in Santa Clara County, California. As of the 2010 United States Census, the population was 140,095. Sunnyvale is the seventh most populous city in the San Francisco Bay Area and one of the major cities comprising Silicon Valley. It is bordered by portions of San Jose to the north, Moffett Federal Airfield to the northwest, Mountain View to the northwest, Los Altos to the southwest, Cupertino to the south, and Santa Clara to the east. It lies along the historic El Camino Real and Highway 101. As part of California's high-tech area known as Silicon ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$145,386 to $206,037
Sunnyvale, California area prices
were up 2.9% from a year ago

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The Software Support Manager Job Description is mentioned in the following procedures.
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