Software Support Manager jobs in Temple, TX

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Technical Support Specialist
  • Matrix Software
  • Bryan, TX FULL_TIME
  • Matrix Software provides managed services and software solutions for the insurance industry. We are seeking a self motivated candidate to join our team of professionals in a casual environment as a Customer Support Technician. You will be a part of the team that provide the excellent service we are known for.

    This is an in-person position, remote work is not available. Salary is commensurate with your experience.

    Qualifications

    • Problem solving and critical thinking skills
    • Verbal and written communication skills
    • Detail Oriented
    • Explain a wide range of technical concepts to customers of varying degrees of aptitude
    • Patience
    • Ability to manage multiple tasks simultaneously
    • Demonstrate professional etiquette with team members, superiors, and customers at all times

    Education and Experience

    • 2 years’ experience in IT technical support or equivalent combination of education and experience
    • Active Directory and Windows Server management
    • Office 365 administration

    Other Helpful Experience

    • Call Center experience
    • IT/Networking experience
    • Bachelor’s or Associate Degree
    • Amazon Web Services, or similar web host
    • SQL Server, MySQL, relational database
    • Ticketing System
    • Insurance industry

    Job Duties

    • Install, configure, and upgrade Windows Server and PC software
    • Serve as first point of contact for customers seeking technical assistance
    • Troubleshoot and problem-solve client software issues
    • Provision and deprovision access for new hires, changes in access, and terminations
    • Execute the technical onboarding of new users
    • Prepare procedural documentation, knowledge-based articles and user manuals

    Benefits

    Job Type: Full-time

    Pay: From $45,000.00 per year

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Health savings account
    • Paid time off

    Experience level:

    • 2 years

    Schedule:

    • Monday to Friday

    Experience:

    • Microsoft Office: 1 year (Preferred)
    • Software troubleshooting: 1 year (Preferred)
    • Desktop support: 1 year (Preferred)

    Work Location: In person

  • 12 Days Ago

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Project Administrator (Onsite)
  • PDI Software
  • Temple, TX FULL_TIME
  • Location: Temple, TX Employee Level: Individual ContributorCareer Level: Mid-level to Experienced What You Need:Exhibits strong teamwork and interpersonal skills.Has excellent organization, time manag...
  • 22 Days Ago

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Accounting Analyst (Onsite)
  • PDI Software
  • Temple, TX FULL_TIME
  • Location: Temple, TX (Onsite)Employee Level: Individual ContributorCareer Level: Entry-Level to Mid-LevelSalary Range: $16.00 to $18.00/HROverview:PDI Technologies, Inc. resides at the intersection of...
  • 23 Days Ago

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Accounts Payable Analyst (Onsite)
  • PDI Software
  • Temple, TX FULL_TIME
  • Location: Temple, TX (Onsite)Employee Level: Individual ContributorCareer Level: Entry-Level to Mid-LevelSalary Range: $16.00 to $18.00/HROverview:PDI Technologies, Inc. resides at the intersection of...
  • Just Posted

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Processing team lead
  • PDI Software
  • Temple, TX FULL_TIME
  • Location : Temple, TX - Onsite Employee Level : People Leader Career Level : Mid-Level What You'll Need : Bachelor's degree in Business, related field OR equivalent experience 4 years related experien...
  • 1 Day Ago

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Team Lead, Store Processing (Onsite)
  • PDI Software
  • Temple, TX FULL_TIME
  • Location: Temple, TX - Onsite Employee Level: People LeaderCareer Level: Mid-LevelWhat You'll Need: Bachelor's degree in Business, related field OR equivalent experience4 years related experience2 yea...
  • 12 Days Ago

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0 Software Support Manager jobs found in Temple, TX area

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IT Support Administrator
  • Allied Steel Buildings
  • McGregor, TX
  • Job Description Allied Steel Buildings, Inc. is seeking a skilled IT Support Administrator to join our team. The IT Supp...
  • 3/28/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Aces Aba
  • Killeen, TX
  • Job DescriptionSalary: Starting at $78,000-$81,000 (dependent on experience) ACES is driven to elevate the standards in ...
  • 3/28/2024 12:00:00 AM

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Software Support Specialist (CSR)
  • AxisCare
  • Waco, TX
  • AxisCare is an amazing place to work! The culture at AxisCare is congruent with our Company Values: We Treat Others Well...
  • 3/28/2024 12:00:00 AM

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • Waco, TX
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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IT Infrastructure Manager
  • Amplify Professional Services
  • Temple, TX
  • Job Description Job Description IT MANAGER - Infrastructure and Cyber Security FTE Position - FOR IMMEDIATE HIRE! Worksi...
  • 3/27/2024 12:00:00 AM

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IT Manager - Infrastructure and Cyber Security
  • Amplify Professional Services
  • Temple, TX
  • Job Description Job Description IT MANAGER - Infrastructure and Cyber Security FTE Position - FOR IMMEDIATE HIRE! Worksi...
  • 3/27/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Killeen, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Copperas Cove, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

Temple is a city in Bell County, Texas, United States. As of 2016, the city has a population of 73,600 according to a US census estimate. Located near the county seat of Belton, Temple lies in the region referred to as Central Texas and is a principal city in the Killeen–Temple–Fort Hood Metropolitan Statistical Area, which as of 2015 had a population of 450,051. Located off Interstate 35, Temple is 65 miles (105 km) north of Austin and 34 miles (55 km) south of Waco. Temple has developed as a small city with a number of arts and retail amenities not typically associated with a smaller commun...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$104,655 to $148,314
Temple, Texas area prices
were up 1.2% from a year ago

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