Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Contract Details
Start Date: ASAP
Length: 6 Months w/ Likely Extension
Company Location: Folsom, NJ
Hybrid: Onsite 2 days/week
Candidates Considered: Green Card, Citizen, H1B
Required Skills: Must Haves
The successful candidate will be responsible for providing technical support, troubleshooting and problem-solving for the eMaint-CMMS (Computerized Maintenance Management System) developed by Fluke Corporation. You will work closely with the internal teams to ensure the system operates efficiently and effectively.
Submissions must include:
Candidate’s name
Candidate’s contact information
Candidate’s immigration status
Candidate’s availability
Candidate’s desired rate
All placements and submissions will be subject to required background and drug checks.
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