Spa Manager Assistant - Casino jobs in Worcester, MA

About us

VitalizeMD is a small business in Westborough, MA. The practice offers personable, professional, no-pressure, results-oriented services and products. She treats patients of all ages in a comfortable, welcoming atmosphere.

Dr. Nawab uses her personalized touch to provide natural-looking results. She and her staff offer the latest brands and technology, such as EmSculpt®, Emsella®, Endymed®, Fraxel® Galderma, Merz aesthetics, Lumenis® laser treatment, and more.

Her team is exceptional in providing customized facials, chemical peels, laser hair removal, skin tightening, and wrinkle reduction, as well as collagen stimulating treatment (microneedling) for face and body, acne treatments, scar removal treatment, and body contouring.

Responsibilities:

- Oversee daily operations of the spa, including managing staff, scheduling, and ensuring exceptional customer service

- Develop and implement strategies to increase spa revenue and profitability

- Monitor and maintain inventory levels of products and supplies

- Create and manage budgets, including tracking expenses and revenue

- Train and supervise spa staff, providing guidance and support as needed

- Ensure compliance with health and safety regulations

- Handle customer inquiries, complaints, and feedback in a professional manner

- Collaborate with vendors to negotiate pricing and secure necessary supplies

- Stay up-to-date with industry trends and developments

Requirements:

- Proven experience in a managerial role within the spa or hospitality industry

- Strong knowledge of wireless sales, POS systems, cash register operations, and basic math skills

- Demonstrated ability to effectively manage budgets and financial resources

- Excellent supervisory skills with the ability to motivate and develop a team

- Exceptional customer service skills with a focus on creating a positive experience for clients

- Previous experience in Spa sales is preferred

- Familiarity with employee orientation processes and training techniques

- Excellent communication skills, both written and verbal

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.

Job Types: Full-time, Part-time, Contract

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Medical spa Manager: 4 years (Required)

Ability to Relocate:

• Westborough, MA 01581: Relocate before starting work (Required)

Work Location: In person