Spa Manager Assistant - Casino assists the manager with spa and recreation activities. Manages the spa and recreation staff and support personnel. Being a Spa Manager Assistant - Casino coordinates classes, programs, and day-to-day operations of a spa and recreational facility. Creates and implements general and therapeutic spa and recreational activities for all age groups. Additionally, Spa Manager Assistant - Casino develops and maintains relationships with members and guests. May require a high school diploma or its equivalent. Typically reports to a manager. The Spa Manager Assistant - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Spa Manager Assistant - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are looking for individuals whom exemplify compassion and genuine care of others, team players who will display faith in each other and honor commitments. Smiling faces with dedication and voluntary accountability are going to be an integral part of a great success. We cherish problem solvers, who take personal responsibility in delivering exceptional guest experience. We welcome those who want to be in a team environment, where values and principles are always upheld and exemplified.
JOB SUMMARY: Responsible for the successful opening and operation of the Spa. Directs spa team members, services, products and environment to ensure an exceptional Spa experience resulting in repeat visits, progressive sale of products and services.
SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
Revised 03/2022
SUPERVISION EXCERCISED: Spa Receptionist, Massage Therapist, Esthetician, Cosmetologist and Nail Technician.
LICENSE REQUIRED: Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA.
EXTENT OF JOB AUTHORITY: Interacts effectively with the guests and fellow team members. Provides excellent guest service at all times. Responsible for opening the spa, creating an exceptional guest experience and delivers upon established goals and objectives.
MINIMUM EDUCATION REQUIRED FOR POSITION: High School Diploma or GED required. Bachelor's degree (B. A.) from four-year College or University; or five to seven years related experience and/or training; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS: Regularly required to talk or hear. Regularly required to stand, walk, sit, and use hands to handle, or feel objects, tools or controls. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to handle a fast paced, loud environment and tolerate areas containing second-hand smoke. Occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Ability to lift 50lbs and able to work all shifts, weekends, holidays and events as needed.
SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Strong entrepreneurial spirit and passion for spa is a must. Expected to adequately evaluate ambiance and atmosphere of guest treatments and services and apply industry knowledge to enhance and differentiate the spa in the market. Highly motivated, energetic individual with demonstrated /proven track record of achievements exceeding the revenue objectives set forth. Excellent multi tasking skills, exceptional time management skills, effective communication skills, very high level of organizational and interpersonal skills. Ability to read and interpret documents and related industry and safety documents. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals geometry and trigonometry. Prior knowledge and experience on Spa Management Systems is highly preferred. Must have a high level working knowledge of Microsoft applications specifically Word and Excel.
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