Spa Supervisor - Casino jobs in Grand Rapids, MI
Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Spa Supervisor - Casino jobs
LUXURY DAY SPA SUPERVISOR
- The Woodhouse Day Spa - Grand Rapids
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Grand Rapids, MI
FULL_TIME
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LUXURY DAY SPA SUPERVISOR: THE WOODHOUSE DAY SPA, GRAND RAPIDS, MICHIGAN
Who We Are:
We’ve always had a passion for indulgent spa experiences, and, finally, a true luxury day spa is coming to Grand Rapids. We chose The Woodhouse Day Spa because it is the leader in creating affordable luxury experiences across the United States. We believe everyone needs a place to RELAX and unplug for a few hours. At Woodhouse, we specialize in more than 70 unique treatments to allow for the ultimate in self-care.
Woodhouse is unique in the Grand Rapids market because we concentrate on delivering exceptional spa services in a one-of-a-kind environment that will REFRESH our visitors inside and out. Clients come in to forget about the outside world and RENEW their spirits—and it’s our goal to always deliver. If it isn’t perfect, it is free!
Our spa opened in September of 2018 and we need a spa supervisor to run our front desk like a well-oiled machine. That’s where you come in. If you enjoy a fun atmosphere while providing go-the-extra-mile service and support, please keep reading.
Who You Are:
Do you understand the importance of making a positive first impression? Are you passionate, enthusiastic, and driven by excellence? Are you outgoing, friendly, people-pleasing, and incredibly organized? Do you enjoy a decadent spa experience as much as we do? If this sounds like you, we need to talk!
What You’ll Be Doing:
- Responsible for closing and locking up the building. Follows day end guidelines. prepares spa for next days business and ensures the security of premises
- Leads front desk staff and professional licensed providers as needed. Ensures proper protocols are being followed, answers all questions, communicates with all employees and recognizes all staff for outstanding performance.
- Handles all guests with professionalism. Ensures that we always give Above and Beyond Service and communicates opportunities to improve guest experiences.
- Greet our guests and answer phones with a smile, collect payments, give service recommendations, provide superior personal attention, and, overall, be a pleasant, welcoming presence.
- Familiarize our guests with the Woodhouse Experience and provide a facility tour to introduce them to the locker room and amenities that will help them have a seamless experience.
- Accurately explain spa treatment menu and packages to our guests.
- Educate our guests on our signature product lines to continue their spa regimen at home.
- Provide service beyond expectations, ensuring each guest has an exceptional and consistent experience. And, ultimately, ensure return visits and guest retention.
- Exceed sales quotas by providing gift card and retail recommendations.
- Conduct neighborhood marketing and community outreach.
- Act as a brand ambassador, making sure our guests enter a clean, safe space with just the right lighting, music, and aromas that will create a memorable visit.
- Assist in other tasks associated with guest satisfaction. That means a willingness to do any and every task that will provide a phenomenal guest experience and help make our business a success.
Skills and Qualifications You Need:
- Administrative, organizational, communications, and troubleshooting skills.
- Capacity to respond and listen effectively.
- Flexibility to adapt to changing needs.
- Competency to use our software systems and tools to maximize spa performance.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks at the same time, including answering the phone in under 7 seconds every time.
- An astute attention for detail, always ensuring the spa is tidy and all staff have instructions and guidance for the day.
- An understanding that serving and helping others leads to personal satisfaction—and that small details are what make The Woodhouse special, whether it’s a guest’s favorites beverage, a warm inviting neck wrap, or personal details for birthdays and anniversaries. Our goal is to “Surprise and Delight" our guests.
- Willingness to enjoy frequent, free massages, mani/pedis, and facials to understand the benefits of treatment options and communicate our goals to RELAX – REFRESH – RENEW.
Physical Demands:
- This position requires an employee to stand for long periods of time and work on a computer/phone continuously.
Job Type:
Full time. Requires the availability to work weekends and evenings.
Being a luxury day spa, many of our guests come to the spa on Friday, Saturday and Sunday. This position requires weekend work and will typically close the building around 8:30 PM. Prior supervisory skills a must - competitive pay package. This position has a 3-week rotating schedule with two other current Supervisors. One weekend on, one weekend Saturday only and one weekend off. The schedule is consistent every 3 weeks with morning, day and night shifts on a rotating schedule.
- 24 Days Ago
Assistance Payments Worker 8-11 - Montcalm
- Department of State Branch Supervisor 9/10 -...
-
Stanton, MI
FULL_TIME
- Salary $1,777.60 - $2,588.00 Biweekly Location Stanton, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number APW - MONTCALM Department Health and Human Services - Counties Open...
- Just Posted
SPA COORDINATOR
- The Woodhouse Day Spa - Grand Rapids
-
Grand Rapids, MI
FULL_TIME
- SPA COORDINATOR: THE WOODHOUSE DAY SPA, GRAND RAPIDS, MICHIGAN Who We Are: We’ve always had a passion for indulgent spa experiences, and, finally, a true luxury day spa is coming to Grand Rapids. We c...
- 2 Months Ago
LUXURY DAY SPA MASSAGE THERAPIST
- The Woodhouse Day Spa - Grand Rapids
-
Grand Rapids, MI
FULL_TIME
- FULL- AND PART-TIME MASSAGE THERAPISTS: THE WOODHOUSE DAY SPA, GRAND RAPIDS, MICHIGAN************ $ 1,500 SIGNING BONUS FOR ALL FULL-TIME MASSAGE THERAPISTS ************************** $ 500 OR $ 1,000...
- 24 Days Ago
Spa Sales Associate
- Hand & Stone - Grand Rapids
-
Grand Rapids, MI
PART_TIME
- Hand and Stone is looking for a Spa Sales Associate to join our team! You are a critical link in ensuring that our client's experience in our spa is nothing other than OUTSTANDING! If you are a friend...
- 2 Days Ago
Eco-Luxury Salon Cosmetologist
- Ethos Day Spa
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Grand Rapids, MI
OTHER
- Ethos IsThe first day spa of its kind in West Michigan. An eco-luxury salon and spa located in Ada, Michigan. Offering a luxury spa experience with amenities unique to Ethos. Our spa guests are able t...
- 18 Days Ago
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0 Spa Supervisor - Casino jobs found in Grand Rapids, MI area
Healthcare Operations Specialist
- iMPact Business Group
-
Grand Rapids, MI
- Job Description Our client is a nationally recognized not-for-profit health system, offering a full continuum of health ...
- 4/26/2024 12:00:00 AM
Cashier - 1205 Michigan Ave.
- WALTERS-DIMMICK PETROLEUM, INC.
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Grand Rapids, MI
- $14.00-16.00/hour Morning, noon, and night, we rely on our team of Crew Members to be the face of Johnny's. We count on ...
- 4/26/2024 12:00:00 AM
Delivery Driver
- Jimmy John's
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Grand Rapids, MI
- Jimmy John's Delivery Driver's goal is to get that sandwich in the customer's hand as quick as can be. We do this by lea...
- 4/26/2024 12:00:00 AM
Adjunct Faculty - Graphic Design
- Ferris State University
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Grand Rapids, MI
- Adjunct Faculty - Graphic Design Job no: 495574 Work type: Faculty - Temporary & Continuing Location: Grand Rapids, MI 4...
- 4/26/2024 12:00:00 AM
Paralegal II
- SGI Global, LLC
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Grand Rapids, MI
- SGI Global is seeking a Paralegal II to support the U.S. Attorney's Office (USAO) Western District of Michigan. The Para...
- 4/26/2024 12:00:00 AM
Mobile Executive Chef
- Tupelo Honey
-
Grand Rapids, MI
- Are you looking for an opportunity and growth in your culinary career? Look no further! Tupelo Honey is looking for tale...
- 4/26/2024 12:00:00 AM
MULTI-MEDIA ACCOUNT MANAGER
- Wood TV
-
Grand Rapids, MI
- JOBS AT WOOD TV MULTI-MEDIA ACCOUNT MANAGER ASSOCIATE PRODUCER MULTI-MEDIA JOURNALIST MULTI-MEDIA JOURNALSIT – KALAMAZOO...
- 4/26/2024 12:00:00 AM
Collections Clerk I
- Kent County, MI
-
Grand Rapids, MI
- Salary: $19.59 Hourly Location : County Courthouse 180 Ottawa Avenue NW Grand Rapids Job Type: Full-time Job Number: 240...
- 4/26/2024 12:00:00 AM
About Grand Rapids, Michigan
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County.
A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$30,238 to $41,565
Grand Rapids, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Spa Supervisor - Casino do?
Spa Supervisor - Casino in Little Rock, AR
The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
January 14, 2020
Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020