Spa Supervisor - Casino jobs in Honolulu, HI
Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Spa Supervisor - Casino jobs
Spa Supervisor
- Turtle Bay Resort
-
Kahuku, HI
FULL_TIME
-
About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Deeply rooted in the land, the history, and the layered richness of Oʻahu, at Turtle Bay you’ll find an authentic connection to a place of uncommon natural splendor and the warm, welcoming community within it. Where your days are filled with constant discovery and moments that touch your soul, allowing you to explore the uncommon depths of this remarkable coast. Overview:Provides direction and leadership to Spa Staff. Responsible for monitoring spa facilities ensuring positive and friendly guest relations. Observes all activity within assigned areas offering assistance and instruction to guests/visitors.
REPORTS TO: Spa Manager/Director.
SUPERVISES: Spa Attendant, Spa Reservations Agent, Spa Receptionist, Spa Retail Sales Clerk, Hair Technician, Massage Therapist, Nail Technician, Skin Care Esthetician.
WORK ENVIRONMENT:Spa, Fitness Center and Sports/Recreational Areas.
Job involves working:under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors. around fumes and/or odor hazards. around dust and/or mite hazards. around chemicals.
KEY RELATIONSHIPS:Internal: Staff in Spa, Fitness Center, Pool, Grounds, Food and Beverage, Rooms, Laundry, Housekeeping, Accounting and Engineering.
External: Hotel guests/visitors, Spa members, vendors.
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of property management system and manual procedures. Ensure staff maintains computer security. Maintain Log Book/Memo Board Maintain notes and guest history in property management system. Maintain communications with spa staff and other departments. Anticipate and prepare for daily/weekly business needs. Inspect reception desk area. Inspect spa. Ensure spa staff is knowledgeable on all pertinent spa and hotel/casino information. Assist spa desk staff as needed. Ensure staff adheres to cash bank procedures. Check posting of charges. Monitor reservations procedures. Monitor VIPs. Monitor wait lists. Research disputed charges. Monitor the spa for undesirable visitors. Maintain and adhere to OSHA/MSDS regulations. Ensure staff’s certification cards are kept current. Be familiar with and set up as needed hotel/spa packages, promotions, prices and rates. Maintain filing system. Maintain storeroom pars and monitor requisitions. Sign out employees. Close out end of shift.
SECONDARY JOB FUNCTIONSQualifications:
Assist with other Spa job functions as assigned. Document maintenance needs on work orders and submit to Manager/Director.Essential:High school graduate. Prior spa leadership experience. Fluency in English both verbal and non-verbal. Provide legible communication and directions. Compute basic mathematical calculations (add, subtract, multiply and divide numbers). Ability to: perform job functions with attention to detail, speed and accuracy. prioritize, organize and follow up. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest’s service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data.
Desirable:College degree. Current certification as a Hair Technician, Massage Therapist, Nail Technician, or Skin Care Esthetician. Experience with computers, calculators or word processors. Ability to input and access information in the property management system/point of sale system/computers. Experience in Hospitality Industry in similar position. Previous guest relations training Certification in CPR. Fluency in a second language, preferably.
PHYSICAL ABILITIES:
Essential:
Exert physical effort in transporting up to (50 pounds). Endure various physical movements throughout the work areas. Reach three feet. Remain an upright or a stationary position for more than 8 hours per day. Satisfactorily communicate with guests, management, and co-workers to their understanding.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Note: This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job related duties assigned to help all team members and contribute to the success of the Resort. This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
EOE/M/F/D/V - 15 Days Ago
Kohala Spa - Spa Supervisor - Hilton Waikoloa Village
- Hilton
-
Waikoloa, HI
FULL_TIME
- Hourly Wage: $26.00 Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as free meals dur...
- 14 Days Ago
Overnight Front Desk Supervisor
- The Westin Maui Resort and Spa in Kaanapali
-
Lahaina, HI
FULL_TIME
- POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit...
- 9 Days Ago
Spa concierge
- One Spa World
-
Waikoloa, HI
FULL_TIME
- SIGN ON BONUS AVAILABLE MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation...
- 12 Days Ago
Spa Concierge
- One Spa World
-
Big Island, HI
FULL_TIME
- SIGN ON BONUS AVAILABLEMANDARA SPAOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation t...
- 21 Days Ago
Massage Therapist Mandara Spa
- One Spa World
-
Maui, HI
FULL_TIME
- Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daugh...
- 2 Days Ago
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0 Spa Supervisor - Casino jobs found in Honolulu, HI area
Massage Therapist
- Marriott International, Inc
-
Waikiki, HI
- Job Number 24067386 Job Category Spa Location The Ritz-Carlton Residences Waikiki Beach, 383 Kalaimoku Street, Waikiki, ...
- 4/18/2024 12:00:00 AM
Executive Meeting Manager
- Renaissance Honolulu Hotel & Spa
-
Honolulu, HI
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/18/2024 12:00:00 AM
Guest Service Agent (Japanese Speaking, On-call)
- Hiring Now!
-
Honolulu, HI
- Additional Information Japanese Speaking Job Number 24054805 Job Category Rooms & Guest Services Operations Location Wai...
- 4/17/2024 12:00:00 AM
Assistant Pastry Cook (On-Call)
- Hiring Now!
-
Honolulu, HI
- Additional Information On-Call, Pay: $25.12 - $31.40 per hour, 3am - 11am shift Job Number 24057533 Job Category Food an...
- 4/17/2024 12:00:00 AM
Bellhelp (On-Call)
- Marriott International, Inc
-
Honolulu, HI
- Additional Information On-call Job Number 24065430 Job Category Rooms & Guest Services Operations Location Waikiki Beach...
- 4/16/2024 12:00:00 AM
Guest Service Agent (On-Call)
- Marriott International, Inc
-
Honolulu, HI
- Additional Information On-call Job Number 24063167 Job Category Rooms & Guest Services Operations Location Waikiki Beach...
- 4/11/2024 12:00:00 AM
Assistant Pastry Cook (On-Call)
- Marriott International, Inc
-
Honolulu, HI
- Additional Information On-Call, Pay: $25.12 - $31.40 per hour, 3am - 11am shift Job Number 24057533 Job Category Food an...
- 4/3/2024 12:00:00 AM
Guest Service Agent (Japanese Speaking, On-call)
- Marriott International, Inc
-
Honolulu, HI
- Additional Information Japanese Speaking Job Number 24054805 Job Category Rooms & Guest Services Operations Location Wai...
- 3/29/2024 12:00:00 AM
About Honolulu, Hawaii
Honolulu (/ˌhɒnəˈluːluː/; Hawaiian: [honoˈlulu]) is the capital and largest city of the U.S. state of Hawaiʻi. It is an unincorporated part of and the county seat of the City and County of Honolulu along the southeast coast of the island of Oʻahu.[a] The city is the main gateway to Hawaiʻi and a major portal into the United States. The city is also a major hub for international business, military defense, as well as famously being host to a diverse variety of east-west and Pacific culture, cuisine, and traditions.
Honolulu is the most remote city of its size in the world and is the westernmost...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$32,420 to $44,565
Honolulu, Hawaii area prices
were up 1.9% from a year ago
were up 1.9% from a year ago
What does a Spa Supervisor - Casino do?
Spa Supervisor - Casino in Little Rock, AR
The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
January 14, 2020
Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020