Spa Supervisor - Casino jobs in Long Beach, CA

Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Spa Supervisor (Full Time)
  • Terranea Resort
  • Rancho Palos Verdes, CA FULL_TIME
  • Overview

     

    To oversee and support the Spa Operations.  Being a point of contact and leadership for desk operations and the spa as a whole.  Responsible for quality control, cleanliness and mechanical condition of the Spa.  A key component of position is training development in desk knowledge of services, and most important to the position is excellence in delivering guest service.  Involved with hiring process, performance evaluations and coaching/counseling.  Assist in overseeing entire Spa as MOD.

     

    Responsibilities

    • Provide leadership to all Spa associates
    • To maintain operating standards as outlined in divisions SOP guidelines as well as following Five Star and Five Diamond standards.
    • Be an active member of the spa management team.
    • Responsible for scheduling, timesaver edits.
    • An understanding and ability to assist and help in each department of the spa.
    • Must be able to develop and maintain a relationship with vendors and groups to ensure maximum success of the spa and resort.
    • Understand and be well versed in the spa and resort.
    • Maintain all standards such as uniform, retail, protocols, and all other with the highest integrity not only in the spa but around the resort and to/from your car. Be an example to the staff. Ensure staff compliance.
    • Read and write SOP’s and follow guidelines. Update as needed. Ensure staff understanding and compliance.
    • Attend the following meetings as required, but not limited to: Daily line-ups, Departmental, Pre-cons, Division, Weekly staff meeting.
    • Hold Spa meetings and trainings as necessary. Orientation and training of new staff members.
    • Effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy.
    • A spirit of teamwork. Willingly accepts additional responsibilities and tasks. Communicate needs and ideas to upper management.
    • Disseminate daily information regarding VIP's, group activities, operational issues and general news to appropriate staff.
    • Do daily walkthrough paying attention to the "details" and assuring impeccable cleanliness.
    • Ability to execute all services on the menu where a license to perform is possessed. Uphold integrity of service with staff.
    • Ability to answer phones and assist guests at desk holding a desk shift if needed. In addition, ability to troubleshoot any scheduling issues on the spot. Ability to give a tour to a guest or to a VIP.
    • Contribute to the betterment of the desk operations by offering guidance to line employees when needed.
    • Utilize systems in place to check retail sales for each service provider to ensure they are meeting targets.
    • Full working knowledge of spa, wellness and fitness treatments programs and products. Maintain knowledge of financial planning, forecast, labor, payroll, hotel features and services.
    • Manage ordering and inventory process of spa treatment rooms, dispensary, linen, and spa professional supplies/products to capture full revenue potentials and ensure a successful spa operation.
    • Assist spa retail coordinator with retail products needed to order to ensure a never-out philosophy.
    • Develop and uphold retail sales process and goals for at- home care for all service providers.
    • Oversee and understand the spa reservations pickup on an ongoing basis as well as communicate directly and regularly with the spa group sales coordinator in order to maintain proper staffing levels in SpaSoft. Changing provider schedules as necessary to maximize daily revenues in accordance with the budgetary guidelines.
    • Staffing: Ability to interview and select excellent staff to create a leading service and treatment presentation. Motivation of staff to perform at their highest abilities. Responsible for performance evaluations and disciplinary procedures.
    • Perform Special projects or assignments as assigned by Spa Director or Hotel Management.
    • Instill a sense of safety and awareness within staff. Oversee the upkeep of the safety and MSDS binders for massage and esthetics.

     

    Additional Duties & Responsibilities:

    • Must be able to satisfactorily communicate English with guests, management, and other associates to their understanding. Additional foreign language a plus.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to provide legible communication.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
    • Ability to speak effectively before groups of customers or employees of organizations
    • Knowledge of holistic health, fitness, nutrition, body treatments, the systems of the body, general health conditions, skin care, and contraindications is preferred. Ability to translate this knowledge into understanding of what the guest wants and translate that.
    • Effectively manage many personality types. Implement a calm environment when under pressure.
    • Do whatever it takes attitude, willing to work extended hours and deal professionally with staff and guests. A common sense approach in conveying ideas, responsibilities and policies with guests and employees.  The ability to smooth over problems and create a sense of satisfaction to the guest and employees.

    Qualifications

    • Ability to multi-task , prioritize, and organize work assignments and special projects
    • Ability to compute basic mathematical calculations. Ability to decipher various reports. May need to create reports upon request.
    • Weekend availability. Schedule for this position is not set. Must be able to flex schedule based on business demands.
    • Strong communication skills and proven leadership qualities. Ability to evaluate performance of staff and follow up with corrections where needed.
    • Must have strong customer service skills. Ability to deal with problems involving clients and operational issues maintaining a positive attitude.
    • Must have ability to prioritize and organize work assignments
    • Must be able to work effectively in stressful, high-pressure situations

    Experience, Education, & Licensure:

    • Minimum two years’ experience in a Spa environment preferred.
    • Minimum two years’ experience in a leadership position preferred.
    • College education preferred.
    • P.R. certification, computer experience required, Spasoft experience preferred.

    Compensation:

    Base Pay Start Rate: $24

     

    We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! 

  • 19 Days Ago

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IV Infusion Therapist - Wellness Spa - Torrance - Full Time
  • Wellness Spa - Torrance - Full Time - CTTX Health
  • Torrance, CA FULL_TIME
  • Do you have a passion for nursing but are tired of the night shifts, hectic, high-stress environment of a clinic or ER? This is your chance to take your career in an exciting, new direction.Restore is...
  • 9 Days Ago

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Registered Nurse (RN) IV Therapy - Wellness Spa - Torrance - Full Time
  • Wellness Spa - Torrance - Full Time - CTTX Health
  • Torrance, CA FULL_TIME
  • Do you have a passion for nursing but are tired of the night shifts, hectic, high-stress environment of a clinic or ER? This is your chance to take your career in an exciting, new direction.Restore is...
  • 10 Days Ago

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IV Infusion Therapist - Wellness Spa - Torrance - Part Time
  • Wellness Spa - Torrance - Part Time - CTTX Health
  • Torrance, CA PART_TIME
  • Do you have a passion for nursing but are tired of the night shifts, hectic, high-stress environment of a clinic or ER? This is your chance to take your career in an exciting, new direction.Restore is...
  • 1 Month Ago

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Esthetician spa
  • Disneyland Resort
  • Artesia, CA FULL_TIME
  • Responsible for providing exceptional Guest Service while administering professional facials, waxing services and an array of body treatments; Must have thorough knowledge of the skin and have excelle...
  • 26 Days Ago

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Casino Gaming Associate/Banker
  • F2 TPS LLC
  • Hawaiian Gardens, CA FULL_TIME
  • Full Job DescriptionF2 TPS, LLC is currently looking for highly motivated, detail-oriented individuals who are reliable, have excellent customer services skills, sound math skills and excellent commun...
  • 22 Days Ago

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0 Spa Supervisor - Casino jobs found in Long Beach, CA area

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Part- time Groundskeeper
  • ROLLING HILLS COUNTRY CLUB
  • Palos Verdes Peninsula, CA
  • Description About Rolling Hills: Established in 1965, Rolling Hills Country Club is a private, family-friendly country c...
  • 3/28/2024 12:00:00 AM

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Mental Health Worker
  • Southern Crescent Personnel
  • Los Angeles, CA
  • Job Description Job Description Mental Health Professionals' Needed at the VA Greater Los Angeles Healthcare System (VAG...
  • 3/27/2024 12:00:00 AM

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Weekend Aesthetician
  • MedbeautyLA
  • Los Angeles, CA
  • Job Description Job Description Note: Proof of COVID vaccination required. Must be willing to work weekends. :) We’re a ...
  • 3/27/2024 12:00:00 AM

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Human Resources Coordinator
  • Pacific Hospitality Group
  • Huntington Beach, CA
  • Hourly Pay Range: $21.00 - $23.00 Schedule: Monday - Friday with 1-2 Saturday Availability per month Position Summary: A...
  • 3/27/2024 12:00:00 AM

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Non Profit Housing Supervisor
  • System One
  • Los Angeles, CA
  • Job Description Job Description Housing Department Supervisor opportunity for LA’s leading non-profit agency serving the...
  • 3/27/2024 12:00:00 AM

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Clinical Program Manager
  • System One
  • Los Angeles, CA
  • Job Description Job Description Well known Los Angeles non-profit agency serving the homeless population is looking for ...
  • 3/26/2024 12:00:00 AM

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Women's Spa Attendant Full Time | Balboa Bay Club - Newport Beach, CA, 92663 chevron_right
  • Flexscapela
  • Newport Beach, CA
  • Women's Spa Attendant Job Details Level Entry Job Location Balboa Bay Club - Newport Beach, CA Position Type Full Time E...
  • 3/26/2024 12:00:00 AM

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Server - In-Room Dining (Part Time)
  • Terranea Resort
  • Rancho Palos Verdes, CA
  • Overview: To provide the best service possible to our guests and to seek moments to be extraordinary in what we do. Resp...
  • 3/25/2024 12:00:00 AM

Long Beach is a city on the Pacific Coast of the United States, within the Los Angeles metropolitan area of Southern California. As of 2010, its population was 462,257. It is the 39th most populous city in the United States and the 7th most populous in California. Long Beach is the second-largest city in the Los Angeles metropolitan area and the third largest in Southern California behind Los Angeles and San Diego. Long Beach is a charter city. The Port of Long Beach is the second busiest container port in the United States and is among the world's largest shipping ports. The city also maintai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$34,478 to $47,391
Long Beach, California area prices
were up 3.2% from a year ago

Spa Supervisor - Casino in Little Rock, AR
The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
January 14, 2020
Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020