Spa Supervisor - Casino jobs in Riverside, CA

Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA

    The VIP Casino Services Supervisor isresponsible for the oversight of the day-to-day operation of VIP Casino Servicesunder direction or the VIP Casino Services Manager.

    Accountable for providingunparalleled service to all internal and external guests. Be knowledgeable ofall Casino, promotions and property happenings.

    Ensure that all guests’ needsare met at the end of each interaction. Reporting directly to the VIP Casino ServicesManager.

    • One year in a supervisory role preferred
    • Ability to improve team performance on all guest feedback and surveys ,and decrease staff turnover
    • Possess the ability to make sound decisions pertaining to the department needs
    • Strong understanding of statistical analysis and reporting, with the ability to generate detailed reports to determine staffing requirements
    • Must possess excellent guest service skills, able to speak in a pleasant, quiet and understandable tone
    • Should have excellent telephone presentation, sales skills; ability to upsell a plus
    • Experience in guest resolution and organizational skills
    • Must possess a friendly demeanor and enjoy interacting with guests, both internal and external
    • Must be able to work a flexible schedule including nights, weekends and holidays due to business needs
    • Should have the ability to accurately type approximately 30 WPM
    • Basic knowledge of computers, including Microsoft Word, Excel, and Outlook
    • Ability to train all new team members in all required programs to preform job function
    • Must read, write and speak English; bi-lingual a plus

    Essential Job Functions :

    • Maintains the day-to-day operations of VIP Casino Services under direction of the VIP Casino Services Manager
    • Maintains appropriate staffing levels by interviewing, training, scheduling, evaluating and disciplining team members, as needed
    • Schedules meetings regularly with management to ensure the flow of information throughout the Call Center is consistent
    • Manage and maintain room blocks, rooming lists and credit card authorizations as they are requested
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports in work performance
    • Train department in all duties and the empowerment needed to reach top performance levels including emergency procedure
    • Corresponds with Departments and guests to answer special requests
    • Use upselling techniques, when possible by providing information on offers or promotions
    • Run daily / weekly reports and perform all duties relative to the job assignment in the most productive and professional manner
    • Establish an open and close working relationship with the all departments and team members; Contributes to building a positive team moral
    • Consistently monitor the team to ensure that the highest standards of guest service are always offered and maintained
    • Inform Manager of guests’ and team member needs which may require their attention
    • Ensuring that team members are always aware of room availability, promotions and Casino happenings
    • Always look for ways to provide unparalleled service to our guests that will improve our service results
    • Understand that flexibility to work extended hours to meet the department’s needs may be required
    • Maintain a constant awareness of safety and accident prevention, immediately report and / or complete an appropriate accident report form if an accident does occur
    • Constantly be alert for ideas and improvements that could increase productivity and revenues
    • Maintain and update all training Including emergency procedures
    • Perform same duties as a VIP Casino Services Lead and Club Host
    • Assist the VIP Casino Services Manager to ensurethe departments goals are met
    • Last updated : 2023-10-06

  • 16 Days Ago

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Casino
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA The VIP Casino Services Lead is responsible forthe oversight of the day-to-day operation of VIP Casino Services underdirection or the VIP Casino Services Manager. Accountable for p...
  • 12 Days Ago

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Supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA Responsible for the supervision and shiftresponsibility for multiple Food and Beverage outlets. QUALIFICATIONS : (Include equipmentknowledge / use) Three years’ experience in a hig...
  • 18 Days Ago

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Housekeeping supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA Supervises tower team members to ensure the Hotel and 4 star / 4diamond Diamond standards are achieved and maintained. Responsible for organizing, planning, supervising and control...
  • 23 Days Ago

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Pala Casino - Line Cook - Bar Meets Grill
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely ma...
  • 12 Days Ago

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Spa Attendant-PT
  • Pechanga Resort & Casino
  • Temecula, CA FULL_TIME
  • The Spa Attendant is responsible for maximizing customer satisfaction by providing prompt, efficient and courteous service to all guests in Spa Pechanga. FOUR DIAMOND SERVICE AGREEMENT All Team Member...
  • 14 Days Ago

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0 Spa Supervisor - Casino jobs found in Riverside, CA area

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Barista - Pacific Perk (Part-time)
  • JC Resorts LLC
  • Laguna Beach, CA
  • ** Barista - Pacific Perk (Part-time)** **Job Category****:** Food and Beverage **Requisition Number****:** BARIS01744 S...
  • 3/17/2024 12:00:00 AM

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Barista (Part-time)
  • Surf & Sand Resort
  • Laguna Beach, CA
  • ** Barista (Part-time)** **Job Category****:** Food and Beverage **Requisition Number****:** BARIS002082 Showing 1 locat...
  • 3/17/2024 12:00:00 AM

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Barista - Pacific Perk
  • JC Resorts LLC
  • Laguna Beach, CA
  • ** Barista - Pacific Perk** **Job Category****:** Food and Beverage **Requisition Number****:** BARIS01331 Showing 1 loc...
  • 3/17/2024 12:00:00 AM

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Barista - Pacific Perk (Full-time)
  • JC Resorts LLC
  • Laguna Beach, CA
  • ** Barista - Pacific Perk (Full-time)** **Job Category****:** Food and Beverage **Requisition Number****:** BARIS01744 S...
  • 3/17/2024 12:00:00 AM

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VIP Services Coordinator
  • San Manuel Band of Mission Indians
  • Highland, CA
  • Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the admin...
  • 3/16/2024 12:00:00 AM

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Room Attendant
  • PRG Hospitality
  • Laguna Beach, CA
  • Description Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Clean rooms, hallways, lobbi...
  • 3/16/2024 12:00:00 AM

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Hotel Lobby Ambassador
  • SAN MANUEL INDIAN BINGO & CASINO
  • Highland, CA
  • Under the direction of the Chef Concierge and Front Desk Management, the Lobby Ambassador is responsible for engaging wi...
  • 3/15/2024 12:00:00 AM

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Hotel / Resort Public Area Attendant
  • The Ranch at Laguna Beach
  • Laguna Beach, CA
  • Job Description POSITION OVERVIEW Ensure all public areas are clean and maintained according to Forbes and the Ranch at ...
  • 3/15/2024 12:00:00 AM

Riverside is a city in Riverside County, California, United States, located in the Inland Empire metropolitan area. Riverside is the county seat of the eponymous county and named for its location beside the Santa Ana River. It is the most populous city in the Inland Empire and in Riverside County, and is located about 55 miles (89 km) east of downtown Los Angeles. It is also part of the Greater Los Angeles area. Riverside is the 59th most populous city in the United States and 12th most populous city in California. As of the 2010 Census, Riverside had a population of 303,871. Riverside was fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$33,081 to $45,470
Riverside, California area prices
were up 3.0% from a year ago

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The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
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Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020