Spa Supervisor - Casino jobs in Tacoma, WA

Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Spa Supervisor
  • Muckleshoot Casino Resort
  • Auburn, WA FULL_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE

    • Competitive salary at $25.51/hr. with discretionary performance bonuses 2x a year!

    • Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.

    • Complimentary meals and covered team member parking.

    • Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.

    • Flexible Spending Account options for health care expenses.
    • Variety of additional voluntary benefits and retirement plans.

    WHAT YOU’LL DO

    • Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
    • Assist in leading and managing a team of spa staff, including estheticians, massage therapists, nail technicians, and spa specialists.
    • Ensure the highest level of guest satisfaction by maintaining the MCR’s reputation for luxury and excellence.
    • Supervise and schedule staff to ensure adequate coverage for all spa services and appointments.
    • Train, onboard, and mentor new team members.
    • Assist in monitoring and assessing staff performance, providing regular feedback, and conducting performance reviews.
    • Collaborate with spa management to develop and implement service protocols, standards, and procedures.
    • Handle guest inquiries, complaints, and feedback in a professional and timely manner.
    • Oversee the daily operations of the spa, including managing appointment schedules, reservations, and walk-in clients.
    • Monitor inventory levels of products, supplies, and equipment, and place orders as needed.
    • Maintain a safe and hygienic environment, ensuring compliance with health and safety regulations.
    • Assist in promoting spa services and packages to guests, contributing to sales goals.
    • Maintain a strong rapport with clients, building long-term relationships and addressing their needs.
    • Participate in staff recruitment and selection as needed.
    • Strive to continuously elevate the spa's reputation by providing exceptional experiences and services.
    • Creates, maintains, and facilitates a positive and safe work environment.
    • Promotes positive team member relations and reports issues to the appropriate personnel.
    • Perform other duties as assigned.

    WHAT YOU’LL BRING

    • 1 (One) year of a supervisory or management role within a luxury spa or high-end hospitality environment.
    • 2 (Two) years Customer service experience required.
    • Cosmetology or Esthetician License through WA state DOL highly preferred!!
    • Proficiency in using spa management software and computer applications.
    • Hospitality experience a plus!

    HOW YOU’LL BE SUCCESSFUL

    • Knowledge of spa management software and computer applications.
    • Knowledge of hospitality industry procedures and standards. 
    • Knowledge of spa services, treatments, and industry trends.
    • Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.
    • Ability to multitask with a high level of attention to detail.
    • Ability to maintain a calm and professional demeanor in high-pressure situations.
    • Ability to remain positive and focused in a fast-paced environment.

    WHAT TO EXPECT

    • Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
    • Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
    • Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
    • Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
    • Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.

     

  • 26 Days Ago

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Esthetician (Part Time & Full Time) - MCR Spa
  • Muckleshoot Casino Resort
  • Auburn, WA FULL_TIME|PART_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary of $16.27/hr. ( with 15% Commission on services rendered) with discretionary performance bonuses 2x a year! the pay scale is the base salary or ho...
  • 8 Days Ago

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Spa Specialist ( Part Time and Full Time)
  • Muckelshoot Casino Resort
  • Auburn, WA FULL_TIME|PART_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary at $18.98/hr. with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental and vision coverage for you and comp...
  • 13 Days Ago

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Spa Specialist ( Part Time and Full Time)
  • Muckleshoot Casino Resort
  • Auburn, WA FULL_TIME|PART_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary at $18.98/hr. with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental and vision coverage for you and comp...
  • 13 Days Ago

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Licensed Massage Therapist (Part Time & Full Time) - MCR Spa
  • Muckleshoot Casino Resort
  • Auburn, WA FULL_TIME|PART_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary of $16.27/hr. ( with 15% Commission on services rendered) with discretionary performance bonuses 2x a year! the pay scale is the base salary or ho...
  • 8 Days Ago

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Restaurant Supervisor - Sportsbook
  • Muckleshoot Casino Resort
  • Auburn, WA FULL_TIME
  • WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary starting at $27.89/hr. with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental, and vision coverage for yo...
  • 4 Days Ago

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0 Spa Supervisor - Casino jobs found in Tacoma, WA area

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Housekeeper $23 an hour
  • Crowne Plaza Seattle
  • Seattle, WA
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 3/28/2024 12:00:00 AM

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Player Development Manager
  • Little Creek Casino Resort
  • Shelton, WA
  • Job Type Full-time Description Ready to lead our team to new heights in guest satisfaction and engagement? As our Player...
  • 3/28/2024 12:00:00 AM

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Pro Shop Attendant I Gold Mountain Golf Club
  • Columbia Hospitality
  • Bremerton, WA
  • Pro Shop Attendant | Gold Mountain Golf Club Let's start off with the most important part - what's in it for you: The Pe...
  • 3/27/2024 12:00:00 AM

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Licensed Therapist/Counselor
  • PROMEDICAL
  • Bellevue, WA
  • Description Position at PRO Medical PRO Medical, a Center of Excellence, is the medical side of the Northwest's premier ...
  • 3/27/2024 12:00:00 AM

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Licensed Therapist/Counselor
  • PRO Club
  • Bellevue, WA
  • PRO Medical, a Center of Excellence, is the medical side of the Northwests premier and worlds largest health club, PRO C...
  • 3/27/2024 12:00:00 AM

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Cleaner
  • FPI Management, Inc.
  • Seattle, WA
  • Company Description Multifamily Property Management Job Description The Cleaner/Housekeeper is responsible for the daily...
  • 3/24/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$33,255 to $45,709
Tacoma, Washington area prices
were up 2.8% from a year ago

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The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020