Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly motivated and customer-oriented Spa Associate to join our team. As a Spa Associate, you will be responsible for providing exceptional customer service, promoting spa services and products, and ensuring a positive experience for all clients. If you have excellent communication skills, a passion for sales, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet and welcome clients in a friendly and professional manner
- Provide information about spa services and products to clients
- Schedule appointments and manage the spa's booking system
- Assist with check-in and check-out procedures
- Process payments and handle cash transactions accurately
- Maintain cleanliness and organization of the spa reception area
- Stock inventory and ensure supplies are readily available
- Answer phone calls and respond to client inquiries promptly
- Utilize POS system to process sales transactions
- Promote spa memberships and upsell additional services or products
Experience:
- Previous experience in sales or customer service roles preferred
- Strong interpersonal skills with the ability to build rapport with clients
- Excellent phone etiquette and communication skills
- Proficient in using technology, including POS systems
- Bilingual proficiency in English and Spanish is a plus
At our spa, we offer competitive pay rates, ongoing training opportunities, and a supportive work environment. Join our team of dedicated professionals who are passionate about providing exceptional spa experiences.
Note: All positions at our spa are paid positions. We do not offer unpaid internships.
If you are interested in this position, please submit your application through our online portal. We look forward to reviewing your application.
Job Type: Full-time
Pay: $12.50 - $15.00 per hour
Expected hours: 40 per week
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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