Class Title: Special Events Manager
Grade Number: S13
Department: Parks & Recreation
Bureau: Parks Maintenance
Union: None
GENERAL PURPOSE
Allentown is a growing city, the urban heart of the Lehigh Valley, and one of the youngest and most diverse communities in Pennsylvania. The Special Events Manager is responsible for planning, organizing, and executing a wide range of special events that enhance quality of life for residents and stakeholders. We’re looking for a creative thinker, skilled leader, and effective communicator who is willing to try new ways of creating memorable experiences that bring our community together in the effort to make Allentown a cleaner, safer, and healthier city for all.
SUPERVISION RECEIVED
Works under the supervision of the Director of Parks & Recreation.
SUPERVISION EXERCISED
Exercise supervision over Marketing & Special Events Coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plan and coordinate special events: Develop, plan, and implement a variety of special events, including concerts, festivals, and community celebrations. Work with vendors, sponsors, and other stakeholders to ensure that events are well-organized, safe, and enjoyable for attendees.
Manage budgets: Develop and manage budgets for special events, ensuring that expenses stay within allocated funds. Seek additional funding and sponsorships as needed.
Work with community partners: Collaborate with community organizations and local businesses to ensure that events meet the needs and expectations of the community.
Coordinate with city staff: Coordinate with city staff from other departments, including police, fire, and public works, to ensure that events run smoothly and safely.
Oversee special events coordinator: Supervise the Marketing & Special Events Coordinator, providing guidance and direction on event planning, budget management, and community outreach.
Provide customer service: Ensure that all event attendees receive excellent customer service, addressing any issues or concerns that may arise during events.
Maintain records and reports: Keep accurate records of event expenses, attendance, and other important data. Provide regular reports to departmental leadership on the success of events.
Performs related work as may be required.
MINIMUM QUALIFICATIONS
Education and Experience:
The City of Allentown values what you can do more than we value where you learned to do it. A bachelor’s degree is a good foundation for the work above, and job-related experience around the competencies above is acceptable as well.
Necessary Knowledge, Skills, and Abilities:
Excellent organizational, interpersonal, and communication skills.
Ability to work effectively with a diverse group of stakeholders, including city staff, community organizations, and local businesses.
Demonstrated experience in managing budgets and negotiating with vendors and sponsors.
Ability to work flexible hours, including evenings and weekends, as needed.
Knowledge of local regulations and permits related to special events.
Experience in supervising staff preferred.
TOOLS AND EQUIPMENT USED
Requires intensive daily use of personal computer and other office equipment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit and talk or hear. The employee is required to walk on uneven ground; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Performs work outdoors in various weather conditions. Must have stamina to occasionally stand and walk for a minimum of four (4) hours.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employee must possess a valid Pennsylvania driver’s license.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet but can become loud based on events.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.