Special Events Manager - Casino jobs in New York, NY

The LeFrak Center at Lakeside, Prospect Park, is now accepting resumes for the position of Special Event Manager. The LeFrak Center at Lakeside is Brooklyn’s activity destination featuring year-round activities including ice skating, roller skating, bumper cars, dining, water play, biking, boating, family-friendly classes and special events.

The Special Event Manager will be responsible for all aspects of the planning, organization, execution, and on-site management of birthday parties, corporate parties, group reservations, rink rentals, and other hospitality events. This dynamic, important role in the company serves as a primary point of contact to our diverse set of clients and partners, so attention to detail, communication, organizational skills in a fast-paced environment, a knack for working with teams, ability to multitask, and an energetic attitude are all essential qualities to possess. Time management and the ability to work well under pressure with a high level of creativity and positivity are required.

Duties & responsibilities:

• Manage and respond to incoming event inquiries at Lakeside
• Assist in 360-degree event coverage: field inquiry, close event, negotiate and create contracts, manage calendar, relay event information to on-site staff, and execute event on-site as needed/requested
• Follow up with clients after completion of event
• Work in tandem with executive management to achieve sales forecasts
• Attend Event Planner Networking Events and other industry gatherings individually or with a members of the event and/or hospitality department.
• Maintain and develop a database of contacts
• Work with the marketing department, the creative team and events team to develop social media promotions and printed marketing collateral
• Research and outreach to publications, and advertising platforms that will generate leads (minimum of 15 cold calls and outreach per week required)
• Develop new relationships with outside vendors and event planners
• Work with events staff and on-site management in execution of all events
• Attend walk-through with client
• Assist with managing on-site production and clean-up for events as necessary
• Communicate with on-site management and staff
• Obtain signed contracts from clients and track all event documentation including payments
• Assist with event bookings and obtain menu for all food and beverage
• Create BEOs, Floor Plans, Run of Shows, and Rundowns as needed

Qualifications:

• Bachelor’s degree required
• 5 years experience coordinating special events within food and beverage industry
• Great interpersonal skills, customer service oriented, professional, attentive, and cheerful
• Responsive and proactive follow-through and follow-up
• Financially minded: understand and control event costs
• Ability to think creatively and provide innovative solutions
• Interest in hospitality and event production industries
• Ability to manage multiple projects and work assignments
• Communicate effectively and professionally with clients and prospects
• Strong attention to detail and ability to multitask
• Excellent written and verbal communication skills
• People management, teamwork, and ability to defuse potentially volatile situations with staff and customers under high-stress environments
• Develop and consistently strengthen relationships to leverage future potential repeat business
• Strong relationship skills with ability to influence without direct authority
• Exceptional consultative phone and face-to-face selling skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient but positive and polite
• Proficiency in Microsoft Office
• Self-motivated entrepreneurial spirit looking to take initiative
• Ability to lift up to 40lbs
• Ability to work on weekends and nights as needed with primary schedule being Tuesday to Saturday or Sunday to Thursday

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)
• Events management: 5 years (Preferred)

Work Location: In person