Special Events Manager - Casino jobs in Olympia, WA

The essential functions of the Promotions & Events Coordinator include but are not limited to: 

• Develop, organize, and implement all types of promotional activities and programs. 

• Understand and ensure promotions meet compliance with Tribal Gaming Regulatory Commission and LEC&H policies and procedures.  

• Ensure compliance with policies and internal controls when processing promotion winners. 

• Work with all department managers and all other relevant teams to ensure enforcement and compliance with company policies, training, and communication of events and promotions. 

• Engage and inform guests and team members about all aspects of Lucky Eagle Casino & Hotel including but not limited to promotions and events.  

• Communicate promotional activities, identify areas where assistance is needed and ensure departments are versed in promotional knowledge. 

• Resolve errors, complaints and disputes with guests or subordinates. 

• Prioritize and track the progress of all jobs, including specs, timelines, and other variables. 

• Work independently and within a team on special nonrecurring and ongoing projects.   

• Act as a special project manager for projects at the request of management, which may include planning and coordinating multiple presentations; producing and scheduling social media content; disseminating information; coordinating direct mailings; etc. 

• Perform other duties as assigned. 

EDUCATIONAL REQUIREMENTS: 

A Bachelor’s Degree in Marketing, Business or related field required and/or a combination of equivalent education and experience may be considered. 

SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: 

• One (1) year of Casino gaming experience is required. 

• Prior Guest Service experience is preferred.  

• Must be personable with the ability to successfully influence guest behavior. 

• Must possess excellent interpersonal skills: 

• Communication: verbal, non-verbal, written 

• Active listening 

• Professional conduct: patience, tact, respectful workplace behavior 

• Must be competent in public speaking and presenting. 

• Must be able to translate strong organization, time management, and critical thinking skills into all job duties including the coordination of special events, promotions, and entertainment. 

• Applicant must know principals, practices, and techniques of project management, gaming tournaments, special event programming, and production.  

• Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs.    

• Have an in-depth understanding of Tribal Gaming Regulations and Policies & Procedures for gaming tournaments and promotional drawings.  

• Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy. 

Must be a minimum of 21 years old and able to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider.   

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.   

While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions.  This person may regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.   

ENVIRONMENT: 

The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.