Special Events Manager - Casino jobs in Omaha, NE

Special Events Manager - Casino plans, coordinates, and improves special events designed for a casino in order to bring back guests. Negotiates contracts and obtains competitive bids from vendors to ensure the lowest bid with the highest quality of service and products. Being a Special Events Manager - Casino supervises and evaluates special events staff. May require a bachelor's degree or equivalent. Additionally, Special Events Manager - Casino typically reports to a director. The Special Events Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Special Events Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Events Manager
  • The Capitol District Marriott
  • Omaha, NE FULL_TIME
  • Description

    PURPOSE OF POSITION:
    Responsible for the management of designated events and the proper communication of details for these events to ensure customer satisfaction and hotel profitability are achieved.

    ESSENTIAL FUNCTIONS:
    1. Promptly answer telephone calls following Marriott and Marcus standards using clear and positive English communication. Communicate information accurately to disseminate information and facts to relevant accounts and concerned departments.
    2. Communicates with clients to ensure details for events are accurate and complete on a timely basis. Exercises decision-making skills to ensure customer satisfaction and hotel profitability.
    3. Updates and manages CI/TY with event information and customer communication. Details, organizes, and distributes EOs, resumes and other essential communications necessary in event management.
    4. Attend in-house meetings as required by your position, including Scrub, weekly Sales/Event team meeting and any other meetings deemed necessary to your position.
    5. Organizes, files, distributes, faxes, and other essential functions necessary in the daily department operation.
    6. Listen and extend assistance in order to resolve problems such as price conflicts, menu description, banquet facilities, guarantees and seating charts. Plan and implement detailed steps by using experienced judgement and discretion.
    7. Remain calm and alert especially during emergency and heavy hotel activity.
    8. Pass on incoming information and messages to clients when in-house.
    9. Purchase gifts for clients as directed; deliver packages and faxes.
    10. Acts as liaison between Sales Manager(s) and clients in Sales Managers absence.
    11. Book all in-house meetings.
    12. Responsible for a monetary goal to be mutually agreed upon by the General Manager and the Director of Food and Beverage.
    13. Banquet Event Orders detail(s) completed in timely manner and containing all needed information to successfully execute the event, including for all in-house meetings.
    14. Ability to communicate all special needs and changes to the staff responsible for ensuring completion of requirements.
    15. Know the function space and how it works in detail along with appropriate set ups and turn times
    16. Ensure guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages
    17. Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
    18. Perform all other related duties and special projects as requested and/or assigned.


    MANDATORY JOB REQUIREMENTS:
    1. High school diploma or equivalent required, Four-year college degree preferred, however, any combination of education and training within hotel sales and/or event planning may also be considered.
    2. Ability to effectively handle guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
    3. Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
    4. Ability to sit, stand and move throughout to perform essential job functions.
    5. Thorough knowledge of Microsoft Word and Excel, knowledge of Marriott systems including CI/TY is preferred.
    6. Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.
    7. Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.
    8. High degree of accuracy and detail orientation.
    9. Knowledge of food, beverage, Audio Visual, Room Sets and Menu Planning is preferred.
    10. Strong multiple - project management skills.
    11. Promptly respond to requests for information on hotel facilities and menus.
    12. Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
    13. Hearing and visual ability to observe and detect signs of emergency situations.
    14. Ability to access and accurately input information using a moderately complex computer.
    15. Must have excellent telephone etiquette skills.
    16. Must be able to represent the company in a professional, well-groomed and courteous manner.
    17. Promptly respond to requests for information on hotel facilities and menus.
    18. Attend all catering meetings and attend Food and Beverage and Department Head meetings when necessary.

    Equal Opportunity Employer

  • 2 Months Ago

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Special Events EMT-Werner Park
  • CHI Health Midlands
  • PAPILLION, NE OTHER
  • OverviewAt CHI Health Midlands we proudly serve Sarpy County and surrounding areas in Nebraska with patient-focused care. When designing our facility we kept the patient viewpoint in mind setting a to...
  • 11 Days Ago

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Surveillance Manager - Omaha
  • WarHorse Casino
  • Omaha, NE FULL_TIME
  • Summary Surveillance Manager SUMMARY Reporting to the Director of Surveillance, the Surveillance Manager is responsible for overall management of the Casino Surveillance Department whose goal is the p...
  • 22 Days Ago

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Security Manager - Omaha
  • WarHorse Casino
  • Omaha, NE FULL_TIME
  • Summary Security Manager SUMMARY The Security Manager is responsible for the efficient operation of the security department in accordance with the property’s established policies, procedures, and cont...
  • 25 Days Ago

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Table Games Manager - Omaha
  • WarHorse Casino
  • Omaha, NE FULL_TIME
  • Summary Table Games Manager SUMMARY This position is responsible for the overall operations and administration of the Department, manages and directs the daily shift activities, and ensures smooth ope...
  • 25 Days Ago

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Human Resources Manager - Omaha
  • WarHorse Casino
  • Omaha, NE FULL_TIME
  • Summary SUMMARY The Human Resources Manager is responsible for overseeing the daily operations of talent acquisition, team member relations, HR administration, team member performance management, HCMS...
  • 1 Month Ago

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0 Special Events Manager - Casino jobs found in Omaha, NE area

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Dining Room Supervisor
  • Resort Lifestyle Communities
  • Omaha, NE
  • Resort Lifestyle Communities is accepting applications for a Dining Room Supervisor to deliver a first-class, resort-lik...
  • 3/28/2024 12:00:00 AM

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Banquet Captain
  • La Vista Embassy Suites
  • La Vista, NE
  • Hotel: La Vista Embassy Suites Banquet Captain Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite...
  • 3/28/2024 12:00:00 AM

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Banquet Captain
  • La Vista Embassy Suites
  • La Vista, NE
  • Hotel: La Vista Embassy Suites Banquet Captain Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite...
  • 3/28/2024 12:00:00 AM

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Banquet Captain
  • Omaha Embassy Suites
  • Omaha, NE
  • Hotel: Omaha Embassy Suites Banquet Captain Part time Atrium SPIRIT – where teamwork, passion and appreciation ignite se...
  • 3/27/2024 12:00:00 AM

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Barista
  • Marcus Hotels & Resorts
  • Omaha, NE
  • ** Barista** **** POSITION PURPOSE: To accurately collect payments and distribute change, operate a cash register, provi...
  • 3/27/2024 12:00:00 AM

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Cook
  • Heritage Communities
  • Omaha, NE
  • >> Cook Cook Summary Title:Cook Department:Dining ServicesCommunity Location:Heritage Pointe - 16811 Burdette StCity and...
  • 3/27/2024 12:00:00 AM

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Barista
  • Marcus Restaurants, Inc.
  • Omaha, NE
  • ** Barista** **** POSITION PURPOSE: To accurately collect payments and distribute change, operate a cash register, provi...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Omaha, NE
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Special Events Manager - Casino jobs
$57,322 to $89,947
Omaha, Nebraska area prices
were up 0.8% from a year ago

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Click Here To See How This Mural Was Made! Casino Special Event is one of the leading producers of events and entertainment-related projects for corporations, associations, charitable organizations and private individuals.
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