Specifications Writer writes descriptions of processes and processing operations. Works with engineers, operations personnel, manuals, and other materials to develop specifications. Being a Specifications Writer may require a bachelor's degree in a related area. Typically reports to a supervisor or manager. To be a Specifications Writer typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
SERVICE WRITER
$26 / hour to $33 / hour
POSITION PURPOSE :
The Service Writer assists customers, the Service Manager & Service Team in the day-to-day operation of the Service Department.
The Service Writer helps organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
KEY RELATIONSHIPS :
The Service Writer reports directly to the Service Manager & Assistant Service Manager. The Service Writer will communicate with co-workers in Service, Parts, Truck Sales and PacLease as the course of duties relate to the accomplishment of directives, objectives, and communication of the status of ongoing affairs.
The Service Writer will also work closely with all service department stake holders, coordinating repair strategies, estimates, & updating repair status in an effort to provide excellent customer service.
DUTIES AND RESPONSIBILITIES
Management related
Customer related
Obtain customer's authorization, email and signature prior to beginning repair.
Obtain purchase orders from each customer as needed (both internal, external, and warranty).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance;
stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Requirements
Compensation details : 26-33 Hourly Wage
PI5629fcd4423b-26276-33962243
Last updated : 2024-04-24
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