Sportsbook Writer jobs in Gary, IN

Sportsbook Writer processes bets for customers who are betting on the outcomes of sporting events. Keeps track of odds and payoff amounts. Being a Sportsbook Writer possesses knowledge of sports betting as it relates to handicapping, point spreads, and money lines. May require a high school diploma or its equivalent. Additionally, Sportsbook Writer typically reports to a supervisor or manager. The Sportsbook Writer may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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SUPERVISOR - SPORTSBOOK
  • Hard Rock International (USA), Inc.
  • Gary, IN FULL_TIME
  • Overview

    POSITION SUMMARY:

     

    The incumbent for this role is a well-rounded individual with experience in the sports wagering/casino industry that isn’t afraid to roll up their sleeves and get their hands dirty to serve as our dedicated Sportsbook Supervisor.  This role will report to the Sportsbook Manager and be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the player’s interaction with the Retail and Online Sportsbook and its related products.

    Responsibilities

    ESSENTIAL FUNCTIONS:

    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

     

    • Supervise a team of Sportsbook Hosts and Dual Rate Sportsbook Supervisor/Host both at the Retail counter and Online sportsbook.
    • Manage Sportsbook staff schedules.
    • Record wager requests from patrons and input them into the wagering system.
    • Manage a cash drawer for taking wagers and making payouts.
    • Approve large wagers and pay out large wins.
    • Reconcile cash drawers for Sportsbook Hosts at the end of their shift.
    • Commit to detecting and advising customers at risk of potential responsible gaming issues.
    • Effectively communicate T’s & C’s to customers regarding wagering rules and policies.
    • Promote and educate patrons on the availability of all sports related products and wager types.
    • Serve as point of escalation for all customer disputes that hosts cannot resolve themselves.
    • Ensure the retail and online Sportsbook operation remains compliant with regulations at all times.
    • Train and mentor Sportsbook staff on best business practices per company guidelines.
    • Assist the Sportsbook Manager with internal staff audits and evaluations.
    • Participate in investigations related to payments fraud and game play disputes.
    • Develop and maintain an outbound sales/VIP program for Sportsbook staff.
    • Participate in our outbound sales/VIP program as time allows.
    • Monitor real time reports and ensure proactive contact to customers.
    • Support the Sportsbook Manager with the audit of the customer UI/UX in an effort to identify touch points and interactions that need to be enhanced.
    • Perform work regularly and adheres to all Indiana Gaming Regulations.

     

    NON-ESSENTIAL JOB FUNCTIONS

     

    • Attend seminars when needed.

    Qualifications

    (Related education and experience may be interchangeable on a year for year basis)

     

    Associate’s Degree in Financial, Business or related field or more years of progressively responsible experience in the casino environment with knowledge of online and/or brick and mortar casino and sports book operations preferred or an equivalent combination of training, education and experience.

     

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

     

    • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
    • Must successfully pass background check.
    • Must successfully pass drug screening.
    • Must be twenty-one (21) years of age.
    • Must be able to work holidays and weekends, as well as flexible shifts.

     

    KNOWLEDGE OF:

     

    • Knowledgeable with Sports wagering terminology.
    • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
    • Principles of supervision, training, and performance evaluation.
    • Pertinent federal, state, and local laws, codes, and regulations.

     

    ABILITY TO:

     

    • Ability to set clear direction for the department to ensure the successful operation.
    • Observe and direct actions of subordinates.
    • Provide excellent customer service and support.
    • Communicate clearly and concisely, both orally and in writing.
    • Troubleshoot and triage complicated matters related to player inquiries.
    • Work efficiently in a high-volume work environment.

    Additional Details

    The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.  The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

  • 21 Days Ago

F
Sportsbook Manager, Blue Chip (IN)
  • FanDuel
  • Michigan, IN FULL_TIME
  • ABOUT FANDUEL GROUP FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destin...
  • 10 Days Ago

H
HOST - SPORTSBOOK (PT)
  • Hard Rock International (USA), Inc.
  • Gary, IN FULL_TIME
  • Overview POSITION SUMMARY: This role will report to the Sportsbook Supervisor and be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experie...
  • 15 Days Ago

C
Service Writer
  • Castongia Tractor Valparaiso
  • Valparaiso, IN FULL_TIME
  • Who We AreCastongia Tractor is a team of professionals focused on helping our customers grow by providing accurate, timely and valuable solutions for our Agricultural, Commercial, and Residential part...
  • Just Posted

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Service Writer - Tractor
  • Altorfer CAT
  • Hammond, IN FULL_TIME
  • Working Hours/Daysmonday thru friday 630 am to 300 pm Overview The primary function of the Service Writer is to provide logistical support to service supervisors and their shop operations to better en...
  • 20 Days Ago

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Service writer advisor
  • Mediabistro
  • Merrillville, IN FULL_TIME
  • At Southlake Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through...
  • 20 Days Ago

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0 Sportsbook Writer jobs found in Gary, IN area

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Technical Writer
  • Dexian - DISYS
  • Chicago, IL
  • Title: Technical Writer Location: Chicago, IL 60603 Duration: 6 months + possible Extension/Conversion Role Description:...
  • 3/26/2024 12:00:00 AM

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Technical Writer
  • Diverse Lynx
  • Woodridge, IL
  • Position - Customer Service Documentation Developer(Technical Writer) - EV specific Location - Woodridge, IL (Initial 1 ...
  • 3/26/2024 12:00:00 AM

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Grant Writer
  • LaSalle Network
  • Chicago, IL
  • LaSalle Network has partnered with a growing nonprofit organization in Chicago looking to hire an experienced Grant Writ...
  • 3/25/2024 12:00:00 AM

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Principal Medical Writer
  • MMS
  • Chicago, IL
  • MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, including clinical trial transparency,...
  • 3/25/2024 12:00:00 AM

S
Technical Writer
  • Stefanini Group
  • Chicago, IL
  • Details: Stefanini is hiring! We are looking for a Technical Writer in Chicago, IL (Onsite) For quick Apply, please reac...
  • 3/25/2024 12:00:00 AM

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Medical Writer
  • Randstad Life Sciences US
  • Northbrook, IL
  • A major Pharmaceutical company “Contribute toward improving the health of people around the world through the provision ...
  • 3/25/2024 12:00:00 AM

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Grant Writer
  • Lawndale Christian Health Center
  • Chicago, IL
  • Job Description Job Description Grants Management 1. Manages existing grants by: tracking grants; updating internal repo...
  • 3/24/2024 12:00:00 AM

D
Technical Writer
  • Dexian
  • Chicago, IL
  • Title: Technical Writer Location: Chicago, IL 60603 Duration: 6 months + possible Extension/Conversion Role Description:...
  • 3/24/2024 12:00:00 AM

Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group. The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sportsbook Writer jobs
$25,523 to $33,233
Gary, Indiana area prices
were up 1.3% from a year ago

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