Staff Nurse - RN - Phone Triage jobs in Savannah, GA

Job Title: Clinical Nurse

Area: Clinical Office, Peds Department

General Statement of Duties:

Triage clinical calls, coordinate with providers to answer patient messages, work with Clinical Care Specialists and Provider to work-in patients, assist in clinic as needed

Reporting Relationship:

Clinical Manager

Supervisory Responsibility:

None unless designated by management

Typical Physical Demands: Requires full range of body motion, including handling of equipment or supplies, manual and finger dexterity, corrected vision and hearing to normal range. Requires standing, walking,bending and/or sitting for extended periods of time. Requires working under unexpected or stressful conditions. May require lifting up to 30 pounds. May require assisting or positioning patients on the exam table.

Typical Working conditions: Work is performed in a medical office environment. Involves frequent telephone or personal contacts. Some travel outside of the office may be required. Interaction with others is constant and interruptive. Infrequent exposure to communicable diseases, toxic substances and other conditions common in a medical environment.

Dress Code:

Black scrubs, name tag. Follow guidelines in the Employee Handbook.

Education and Experience:

L.P.N. or R.N. with current licensure 3-5 years in a medical setting

Certification and Licensure:

Current L.P.N. or R.N. Licensure

Performance Requirements:

Demonstrated ability to perform multiple tasks in a specified period of time. Working knowledge of the medical office environment, medical record, terminology and medications. Excellent customer service and telephone skills, ability to work with the provider, office personnel, patients and referring physicians in a professional manner.

Essential Job Duties:

• Triage clinical calls from patients and caregivers
• Triage clinical calls from outside providers and hospitals
• Collaborate with Providers to complete tasks
• Education of patients and family regarding treatment care plan
• Reply to patient portal and task messages
• Collaborate with Providers and Scheduling Department to schedule emergency or work-in patients
• Complete patient paperwork such as work/school excuses, work forms, etc
• Refill/ call in prescriptions when needed
• Complete prior authorizations
• Monitoring and fulfilling orders tracking
• Assist in clinic as needed
• Access, refill and manage baclofen pumps in office
• Reviewing imaging and labs results as guided by providers
• Completing school based forms and seizure action plans
• Other clinical and clerical duties as assigned

Job Type: Full-time

Pay: From $25.92 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Clinic

Standard shift:

• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly schedule:

• 5x8
• Monday to Friday
• No weekends

Work Location: In person