University Student Housing, LLC

Assistant Community Manager

University Student Housing, LLC, a non-profit organization that manages on-campus housing for West Chester University, is currently searching an Assistant Community Manager to join our team. The Assistant Community Manager is responsible for assisting the property management functions of assigned communities including rent collection, front desk operations, all service functions, maintenance, and resident and campus relations.

Essential Job Functions:

Job Requirements/Qualifications:

• Bachelor’s degree preferred or any equivalent combination of training and work experience, which provides the required knowledge, skills and ability.
• Must demonstrate a strong customer service focus to foster cooperative relationships both internally and externally.
• Effective oral and written communication skills.
• Ability to clearly communicate by email, phone, or in person to obtain and deliver detailed information.
• Ability to present complex information in a form that is easily understood by various audiences.
• Adept at handling sensitive and confidential information.
• Notice, interpret, anticipate other’s concerns or feelings, and communicate this awareness empathetically to others.
• Ability to assess a situation promptly, logically and systematically, anticipate the implications and consequences and take appropriate action.
• Proficiency in MS Office (Word, Excel and Outlook, Teams).
• Ability to learn and use new technology.

Typical Work Conditions:

• Work is performed in an office environment as well as at residential sites.
• May work additional hours as needed.
• Frequent interruptions
• Use of personal devices (cell phone, personal computer, etc…) may be necessary on occasion to maintain business operations.
• Employee must regularly travel between communities as needed.

Typical Physical Demands:

• Regular use of hands to manipulate office tools and equipment, phones and computer keyboard.
• May lift and move office supplies up to 20 pounds.
• May stand; reach with hands and arms, stoop, and squat to file.
• Sit for extended periods.
• See to read a variety of materials.
• Hear and speak to exchange information.
• Walk interior and exterior of all communities, including steps.

We are proud to offer a competitive salary of $45,000-$50,000/year commensurate with experience and ability, and the position is budgeted at 37.5 hours per week. This position includes a full benefit package such as paid time off, medical, dental and life insurance, and employer contribution to retirement plan. For details on available benefits, please refer to the Benefits Summary on our website http://www.wcufoundation.org/careers. No relocation assistance is available for this position.

To be considered for this position you will need to apply via our website, www.wcufoundation.org/careers.

Applicants must include:

• Cover letter
• Resume
• Three (3) professional references including name, email address and work relationship.

University Student Housing, LLC is an Equal Opportunity Employer. Applicants for positions are considered without regard to race, creed, color, country of origin, sex, age, citizenship, disability, sexual orientation or any other protected characteristics established by law.