Support Services Director - Healthcare jobs in Asheville, NC

Bear Mountain Health and Rehab is looking for a Social Services Director.   

• Employee Engagement Activities
• Positive work environment
• Excellent Training
• Competitive Pay and Benefits

What you will do:

• Provide timely and accurate completion of Social Services portion of the MDS, Resident Assessment Protocols, Resident Care Plan, and Progress Notes as well as Social Services Assessment, and other forms as required by the Administrator in order to comply with federal and state regulations and facility policies and procedures.
• Assist residents and families with social, emotional, and family issues.
• Participate in resident care planning by identifying the social and emotional needs of the residents in accordance with the medical assessment.
• Maintain progress notes for each resident as required by company policy and state and federal regulations, indicating response to the treatment plan and adjustment to facility life.  Progress notes shall be recorded on the appropriate form and placed on the residents chart in compliance with state and federal regulations. Progress notes must reflect progress made regarding problems identified in the Plan of Care.
• Make referrals to support agencies when the need for such services is determined by the interdisciplinary team, keeping records of such referrals.
• Participate in the development of discharge plans as appropriate and prepare the resident for transition.
• Serve as general information source for families, residents and the public.
• Visit residents and perform needed services such as communicating with the family or friends, utilizing community resources, and informing the resident and/or legal representative of the Residents’ Rights.
• Coordinate logistics and content for monthly Family Council Meetings.
• Coordinate resident room changes.
• Contact the resident or legal representative and invite to care plan meetings to participate in evaluation of the resident.
• Maintain contact with the resident, legal representative, and other family members approved by the resident or legal representative, involving them in the resident’s total care and providing them with information on the resident’s status as requested or appropriate.
• Work with Activity Coordinator on providing requested effects for residents who do not have family support.
• Promote favorable working conditions and relationships with the administration, medical staff, physicians, consultants, other departments, residents, family members, volunteers, agencies, and any other individual or group affiliated with the facility.
• Work closely with the facility mental health provider to ensure that all resident psychosocial needs are identified, referrals are made, and services are provided.
• Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
• Orient the resident to the long-term care environment and facilitate adjustment upon placement.

What you need:

• Social work or other related experience in a health care setting working directly with individuals preferred.
• Effective verbal and written English communication skills.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.

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