Support Services Director - Healthcare jobs in Charlotte, NC

MedBridge Healthcare is seeking a full-time experienced Director of Clinical Support Services. This employee functions as a liaison for the CEO and Regional Managers on all clinical and operational issues. The employee will also assist with company QA program, technical/clinical quality oversight, policy development, clinical orientations, quality issues, and accreditation of labs.

MedBridge is a leading provider of sleep laboratory management services and sleep therapy. MedBridge partners with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care management of patients with sleep disorders.

Responsibilities will include:

• Assisting with clinical policy development
• Assisting with clinical review of policy/procedure manuals and updates
• Assisting in development of clinical operations protocols
• Training program development, including clinical orientation programs
• Assisting with AASM, ACHC, and Joint Commission Accreditation application processes and oversight, including application completion and site visit preparation, with the support of Area Managers and the management team
• Conducting site visits in areas for clinical compliance, operational policy compliance, and technical services compliance
• Monthly in-service organization and oversight, including arranging topics, speakers, submitting and receiving BRPT CEC approval, recording and posting of programs online, and reporting attendance to Area Managers
• Physician interpretation template development
• Working with Area Managers on technical and scoring quality issues and scoring productivity
• Quality Improvement/Quality Assurance programming, including but not limited to:
• Accreditation QA support
• Scoring quality oversight
• Acquisition quality oversight
• Maintaining strict confidentiality

Job Requirements:

• RPSGT certification from an accredited program for respiratory therapy or cardiopulmonary discipline, with attainment of registry, A.S. or B.S. in healthcare/business related field
• Current RPSGT certification
• Current state applicable licensure and Certified by the National Board for Respiratory Care as an “RRT (Registered Respiratory Therapist)” with current applicable state license preferred
• Minimum of three years experience in sleep medicine preferred and/or in health care industry, health benefits, or procurement
• Ability to stand, walk, and sit, talk and hear
• Close vision, distance vision, peripheral vision abilities, and the ability to adjust focus
• Use of hands to operate office equipment
• Regular lifting and/or moving up to 10 pounds; frequently lifting and/or moving up to 25 pounds; and occasionally lifting and/or moving up to 50 pounds

STATEMENT OF POLICY MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

AFFIRMATIVE ACTION PLAN (AAP) The affirmative Action Plans for Minorities and Women, Individuals with Disabilities and Protected Veterans are available for inspection, by appointment, with Human Resources during regular business hours upon request.

REASONABLE ACCOMMODATION If you are an individual with the disability who may require an accommodation may contact Whitney Wright, HR Generalist at 864-272-1843 or wwright@medbridgegroup.com, or TTY: 711 (Relay).

EMPLOYMENT ELIGIBILITY This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.