Support Services Director - Healthcare jobs in New Bedford, MA

The Director of Occupational Health Services is accountable for the provision, coordination, and administration of all Occupational Health Services (OHS) provided to Cape Cod Healthcare (CCHC) employees and volunteers, and other healthcare workers working within CCHC, and for Integrated Disability Management (IDM), which provides oversight and administration of the following programs: Workers’ Compensation, Family Medical Leave (FML), Short-term Disability (STD), Long-term Disability (LTD), and Contract Leaves. The Director is responsible for making a significant contribution to the articulation, development and execution of effective policies, programs and strategies to maximize the occupational health, safety and wellness of the CCHC workforce, as well as reduce the risk of occupational ill health developing.

Description:

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  Develops, reviews, and administers all OHS and IDM programs, policies and protocols for the CCHC workforce; translates CCHC priorities and objectives into concrete short- and long-term directions, plans and objectives for the department.

• Develops effective, collaborative relationships throughout all CCHC entities and serves as a consultant to them in relation to OHS and IDM.

• Develops and maintains a system-wide Blood & Body Fluid Exposure Program, including HIV Post Exposure Prophylaxis (PEP), for occupational blood borne pathogen exposures.

• Provides consultation to Human Resources staff, managers, and administrators regarding OHS and IDM issues including injury and exposure prevention strategies, fitness for duty, job accommodations, and health surveillance requirements.

• Assists managers throughout all CCHC entities in complying with OHS and IDM related requirements and guidelines from regulatory agencies including Occupational Safety and Health Administration (OSHA), MA Department of Public Health (DPH), and the Joint Commission (JC).

• Participates in various hospital and CCHC committees and task forces to promote and develop programs and initiatives related to OHS, IDM, and wellness. Works collaboratively

with Infection Prevention, Safety Officers, Human Resources, Risk Management, Quality Management, and others to develop joint initiatives.

• Collects and analyzes data and reports outcome measures to Senior Management, hospital, and CCHC committees, and external regulatory agencies when required. Outcome measures include, but are not limited to, blood and body substance exposures (DPH), Tb surveillance (JC), respirator fit testing (OSHA), and influenza vaccination program compliance (JC, DPH, CMS).

• Provides effective leadership, motivation and development of assigned staff, including clinical oversight of the OHS nursing staff. Evaluates performance of assigned staff and develops plans to enhance performance.

• Identifies and reviews the OHS and IDM information system needs and makes recommendations to Senior Management when necessary.

• Keeps abreast of new and emerging guidance and regulations that govern OHS and IDM.

• Develops, prepares and manages the budgets for OHS and IDM to ensure adequate resources are available for optimum functioning of services and operations; ensures that expenses remain within budgetary limitations.

• Fosters teamwork and organizational structures to improve communication and simplify operations; establishes and continually improves work processes, leveraging technology and automation as appropriate.

• Travels between facilities as needed for work purposes.

• Perform all other duties as assigned, from time to time, by the supervisor.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications:

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  Bachelor’s degree (Master’s degree preferred) along with 5 - 10 years of relevant experience; or equivalent combination of education and experience.

• Must be currently licensed as a Nurse Practitioner or Physician Assistant in the Commonwealth of Massachusetts.

• Must be able to work with a high degree of autonomy; think critically, problem solve, and make decisions.

• Must possess strong organizational skills and effectively manage multiple tasks and projects. Must be able to provide clear and direct verbal and written communication with management, employees, assigned staff, regulatory agencies, and the community.

• Must be able to demonstrate clinical competency; possess advanced understanding of terms and concepts relevant to job practices.

• Must be able to foster and build relationships and work collaboratively with variety of professionals.

• Must be able to use and learn intermediate and advance level systems and generate reports.

• Must be able to work in a busy, fast-paced environment and exercise flexibility.

• Familiarity with basic budgeting principles, as well as budget preparation and analysis experience.

• Knowledge of basic human resources functions.

• Must possess a customer-service focused attitude.

• Advanced understanding of how job practices impact specific systems within the organization.

• Occupational Health Nurse Certification is desirable.