Support Services Director - Healthcare jobs in Rock Island, IL

Arboreta HealthCare

Regional Director of Clinical Services

Covering North West and Western Iowa

Working at Arboreta Healthcare is more than a job. Our team members are the heart and soul of our facilities, providing our patients and residents with compassionate care, attention, and a sense of belonging to a community of 34 facilities and over 3100 employees. We are looking for an RN to join our team at Arboreta HealthCare!

POSITION SUMMARY

The Regional Director of Clinical Service (RDCS) is responsible for improving resident care within a set group of facilities and achieving quality, cost-effective and resident-focused clinical outcomes by serving as an advanced practice clinician, educator, consultant, leader in accordance with company standards/guidelines, applicable statutory requirements and accepted clinical practice. The RDCS serves as a nursing practice expert to various facilities, with the expertise to deal with a large number of variables relative to all aspects of nursing process to include assessment, plan of care, with emphasis on those necessary to address complex treatment issues and determine specific course of action to meet residents needs and to attain and maintain optimum quality of nursing care.

Work also includes creating/maintaining standards and systems for care delivery for the residents. These systems of care delivery promote compliance with evidence-based practice and CMS quality of care indicators and are designed to support the management of productivity targets within the context of constant change in patient volumes, patient acuity, and available resources. This position promotes compliance with evidence-based best practices and CMS quality of care indicators and facilitates nursing staff development through involvement in clinical practice, education, consultation and various nursing activities.

WHAT YOU’LL DO

As an Arboreta Regional Director of Clinical Services, essential duties and responsibilities include:

• Facilitates the ongoing delivery of resident care by clinical team members; considers resident’s acuity and the competencies of care required by team members by evaluating the work and may require adjustment in care as necessary;
• Interprets and facilitates the application of standards of nursing practice to the resident care process; implements appropriate interventions and evaluates outcomes; assesses, interprets and intervenes when resident condition or progress varies from pathway/standard;
• Assesses and monitors clinical team performance on a continuous basis to ensure the quality of care provided is consistent with company standards and regulatory requirements.
• Consults with physicians, nursing staff and ancillary members of the resident care team in determining nursing care/treatment plans/case management and to address clinical practice issues and changes:
• Evaluates general management of resident and resident’s response to nursing interventions and multi-disciplinary treatment plans;

• Serves as a leader/consultant/mentor/change agent in advancing the practice of nursing among other nurses, using innovative evidence-based interventions, best-practice guidelines and modification of professional standards and organizational policies that direct the care of nursing personnel and other healthcare providers to improve outcomes.
• Keeps abreast of and new/changing regulatory requirements impacting matters within designated scope of responsibility; prepares training materials and delivers staff development and in-service education relating to regulatory requirements and compliance issues; serves as a resource to clinical staff regarding the full spectrum of compliance issues.
• Is in attendance and supports the facility during all survey related activities.
• Frequent travel and daily/weekly overnight stays is required for this position.
• Attends and actively participates in staff meetings; presents and discusses clinical concerns and issues; demonstrates awareness of, and consistently follows, established departmental policies/procedures and quality improvement, safety, environmental and infection control standards; identifies and reports hazards and/or environmental concerns in a timely manner.

WHAT WE ARE LOOKING FOR

Qualifications including minimum skills, experience and education required include:

• Degree in Nursing from an accredited college or university preferred, and a minimum of three (3) years of progressively responsible RN work experience in the applicable specialty area, preferred.
• Current or previous regional responsibilities preferred.
• Previous DON experience required.

• Current licensure as a Registered Nurse issued by the state in which care is being rendered.
• Maintains current CPR certification. Additional certification in nursing specialty desired
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor always.

• Maintains confidentiality and always protects sensitive data.

• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with residents, visitors, staff and the broader health care community.
• Must be able to perform the role of this job and its essential functions with or without reasonable accommodation.
• Demonstrates positive customer service when performing the role of the Regional Director of Clinical Service, with residents, family members, internal and external staff.

• Displays flexibility, team spirit, compassion, respect honesty, politeness and accountability when dealing with residents, family members and facility staff.
• Demonstrates an awareness of and sensitivity for resident's rights in all interfaces with residents and family members.
• Develops an environment that allows for creative thinking, problem solving and empowerment in the development of a facility management team.
• Communicates effectively via open, straightforward communication, including use of listening skills.
• Seeks validation of knowledge base, quality, decision-making and skill level by actively questioning when necessary.

• Utilizes survey information to address areas of importance as defined by our customers

BENEFITS OF WORKING WITH ARBORETA:

• Medical, vision and dental insurance

• Health and wellness plans

• 401K retirement savings plan

• Paid time off accrues when you start work

• Opportunities for advancement and leadership

• Tuition reimbursement after 1 year of service

• Inspiring team and company culture

ABOUT ARBORETA HEALTHCARE:

At Arboreta Healthcare, our team members are our most important resource, and their passion for caring is critical to our success. When it comes to caring for people, every day is different, and opportunities with Arboreta are plentiful. We offer patients and their families four unique service lines, giving our team members the chance to care for people of all ages.

Our 34 facilities are located across several rural and suburban communities in Iowa, Nebraska, Texas, Florida, and Georgia.

Our mission is your mission. At Arboreta, we know that we are better together. We value our shared commitment to improving the lives of our patients and employees and recognize the character of outstanding team members.