Surgeon - Plastic Reconstructive jobs in Oakland, CA

Blackhawk Plastic Surgery

Founded by renowned board-certified plastic surgeon Dr. Stephen J. Ronan in the East Bay area town of Danville, California, we are your ultimate destination for transformative surgical and non-surgical enhancements. We understand that your well-being transcends physical appearance; it’s about empowering you to live your most authentic life. Our compassionate, dedicated staff and cutting-edge facility are committed to delivering an extraordinary level of personal care, ensuring you achieve results that exceed your expectations.

• Greet patients warmly and ensure a positive and welcoming experience from the moment they enter the practice
• Assist patients with check-in and check-out procedures, ensuring accurate and up-to-date information
• Answer phone calls, address inquiries, and schedule appointments with a high level of professionalism

• Manage the appointment schedule, ensuring optimal utilization of provider time
• Coordinate and confirm patient appointments, providing necessary information and instructions

• Collect and verify patient information ensuring accuracy and completeness
• Maintain and update patient records in the electronic medical records system
• Assist with obtaining necessary authorizations and referrals for procedures

• Handle general administrative tasks, including filing, scanning, and organizing documents
• Manage incoming and outgoing correspondence, including emails and faxes
• Post superbills and run daily reports for financial reconciliation
• Ensure the reception area is clean, organized, and presentable
• Coordinate with maintenance staff for repairs or improvements as needed
• Provide administrative support wherever necessary

• Provide basic information to patients regarding procedures, pre-operative and post-operative care, and practice policies
• Distribute educational materials and resources as needed

• Collaborate with the clinical team to ensure a seamless flow of patient care from the front office to the examination rooms
• Communicate effectively with nursing and medical staff regarding patient arrivals and special requirements

• Gather feedback from patients and address any concerns or issues promptly
• Strive to enhance patient satisfaction by creating a positive and efficient front office experience

• Required:
  • Education: high school diploma or equivalent 3 years related job experience
  • Excellent customer service and communication skills
  • Familiarity with electronic medical records systems, preferably Nextech
  • Proficient in basic computer skills and office software
  • Proven time management and organizational skills
  • Demonstrated initiative (self-starter)
• Preferred:
  • College degree
  • 3 years’ experience in a medical office
  • Experience in scheduling patients
  • Experience working in Plastics, Cosmetic, or Dermatology office
  • Proficient in Microsoft Office (word and excel) and Nextech

• Friendly and approachable demeanor
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Team-oriented with a positive attitude
• Polished