Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Posted on: February 9, 2024
Department: COMMUNICATIONS
Division: OPERATIONS
Full-time / Part-time: PT
Shift: DAYS; EOW
Answer, respond and route all incoming PBX calls appropriately. Respond to all
pertinent safety codes promptly and in accordance with established procedure.
Education:
High school diploma or equivalency.
Experience:
Strong customer service and communication skills with previous experience
answering telephones preferred
Salary Range: $15.00 – $15.00
Columbia Memorial Health is an Equal Opportunity/Affirmative Action Employer.
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