Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
GENERAL SUMMARY:
Under general supervision, utilizing telephony integrated computer system with specialized software to provide assistance with: HFHS directory, pager communications, on-call operations, and after-hour physician answering service.
EDUCATION AND EXPERIENCE:
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0 Switchboard Operator jobs found in Ann Arbor, MI area