Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
TITLE: Switchboard Operator
LOCATION: Washington, MA
START DATE: 04/03/2024
END DATE: 06/28/2024
WORK DAYS: Mon-Fri 8:45am-5pm
Candidate must be COVID vaccinated and have received up to date boosters.
JOB DISCRIPTION
Answer Main Switchboard phones in a timely, courteous and professional manner
1.Customer Service Oriented
2.Multi-line telephone Experience
3.Bilingual (Spanish speaking) is preferred
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Bilingual (Spanish Speaking)
Highly desired
Multi Line Telephone
Required
1
Years
Customer Service
Required
1
Years
Job Types: Full-time, Contract
Ability to Relocate:
Work Location: In person
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