Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Responsible for answering telephone calls through the switchboard, including emergency codes and alarms. Provides services to FirstHealth physicians and staff through overhead paging and the beeper system.
Qualifications: High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.
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