Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Job Purpose and Reporting Structure:
The Malthouse Operator, under the direction of the Process Manager, executes the essential duties and responsibilities in accordance to the standard process requirements and best operating practices and safe work procedures.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Qualification Requirements:
Protective Clothing Required:
The employee must wear safety shoes, safety glasses, high visibility clothing and a hard hat and a full face respirator when required.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Language Skills:
Have the ability to read, and comprehend simple instructions, short correspondence and memos.
Reasoning Ability:
Have the ability to analyze benchmark standards in terms of quality and quantity. Have the ability to apply problem solving techniques to day to day problems.
Have the ability to be trained on the job and the willingness to complete training within the designated probation period set forth by the Process Manger.
Other Skills:
Requires ability to prioritize tasks and complete in timely yet safe manner.
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