Switchboard Operator jobs in Newport News, VA

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Switchboard Operator
  • Versability Resources Inc
  • Langley AFB, VA FULL_TIME
  • Position Purpose: Responsibilities include answering calls, providing operator assistance for both incoming and outgoing calls. Provides directory information assistance using computer database while maintaining phone logs and other administrative records.


    Primary Duties:


    • Responsible for providing quality customer service
    • Responsible for operating switchboard equipment in a safe and efficient manner
    • Responsible for obtaining all appropriate supplies and equipment (provided) necessary to perform all duties
    • Responsible for performing general Switchboard Operator duties, such as, but not limited to: providing Operator and base locator service for all incoming and outgoing calls on a base level, ensuring the connection is complete
    • Responsible for ensuring that calls are answered in order of the following precedence: Emergency, Hot/Direct Line (Command and Control (C2)), DSN lines, commercial lines and base extensions
    • Responsible for answering all signals within 3 seconds, stating “Langley Air Force Base Operator #…” The Operator must provide the correct information and/or connect all callers to the correct office or personnel within 15 seconds
    • Responsible for completing the caller’s requirements using methods such as: questioning callers; researching the information database for squadron, organization, office symbol, building number or extension; DSN numbers. The Operator must exercise sound judgment at all times while performing duties in accordance with established policies and procedures, including preempting and finding/using alternate routing if necessary to complete calls
    • Responsible for providing Operator assistance during emergencies, exercises, wartime activities, accidents or rescue operations
    • Responsible for documenting calls according to procedure
    • Responsible for providing assistance for conference calls when requested. The Operator shall contact all conferees, notify them of the time for the conference call and complete the call as requested. Non-secure conference calls will be processed within the specific time limits
    • Responsible for maintaining a log and providing conference numbers to customers for Meet-Me-Conference calls
    • Responsible for maintaining a clean work environment as instructed by the Contract Manager
    • Responsible for maintaining quality standards as determined by the Government Quality Assurance Evaluator
    • Responsible for maintaining a safe work area
    • Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing their job duties
    • Responsible for adhering to all policies and procedures as set forth by Versability and the U.S. Government

    Position Purpose: Responsibilities include answering calls, providing operator assistance for both incoming and outgoing calls. Provides directory information assistance using computer database while maintaining phone logs and other administrative records.

    Primary Duties:

    • Responsible for providing quality customer service
    • Responsible for operating switchboard equipment in a safe and efficient manner
    • Responsible for obtaining all appropriate supplies and equipment (provided) necessary to perform all duties
    • Responsible for performing general Switchboard Operator duties, such as, but not limited to: providing Operator and base locator service for all incoming and outgoing calls on a base level, ensuring the connection is complete
    • Responsible for ensuring that calls are answered in order of the following precedence: Emergency, Hot/Direct Line (Command and Control (C2)), DSN lines, commercial lines and base extensions
    • Responsible for answering all signals within 3 seconds, stating Langley Air Force Base Operator # The Operator must provide the correct information and/or connect all callers to the correct office or personnel within 15 seconds
    • Responsible for completing the callers requirements using methods such as: questioning callers; researching the information database for squadron, organization, office symbol, building number or extension; DSN numbers. The Operator must exercise sound judgment at all times while performing duties in accordance with established policies and procedures, including preempting and finding/using alternate routing if necessary to complete calls
    • Responsible for providing Operator assistance during emergencies, exercises, wartime activities, accidents or rescue operations
    • Responsible for documenting calls according to procedure
    • Responsible for providing assistance for conference calls when requested. The Operator shall contact all conferees, notify them of the time for the conference call and complete the call as requested. Non-secure conference calls will be processed within the specific time limits
    • Responsible for maintaining a log and providing conference numbers to customers for Meet-Me-Conference calls
    • Responsible for maintaining a clean work environment as instructed by the Contract Manager
    • Responsible for maintaining quality standards as determined by the Government Quality Assurance Evaluator
    • Responsible for maintaining a safe work area
    • Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing their job duties
    • Responsible for adhering to all policies and procedures as set forth by Versability and the U.S. Government
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PBX Operator
  • Kingsmill Resort
  • Williamsburg, VA FULL_TIME
  • Overview: This position will professionally handle all incoming calls, radio communication and alarm activity at the main switchboard for the property. Responsibilities: Process telephone calls to the...
  • 9 Days Ago

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Forklift Operator
  • C & F Enterprises
  • Newport, VA FULL_TIME
  • At C&F Enterprises Inc. we strive to learn, improve, and serve every day. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representin...
  • 9 Days Ago

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Utilities Operator
  • Anheuser-Busch
  • Williamsburg, VA FULL_TIME
  • Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new w...
  • 10 Days Ago

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Transportation Operator
  • U.S. Facilities, Inc
  • Hampton, VA FULL_TIME
  • Transportation Operator Hampton, VA, USA Req #144 Wednesday, January 3, 2024 U.S. Facilities, Inc., a consolidated building maintenance services company, is seeking and Transportation Operator in Will...
  • 13 Days Ago

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Equipment Operator
  • Kokosing
  • Newport, VA FULL_TIME
  • Kokosing (www.kokosing.biz) is one of America's 60 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include hea...
  • 14 Days Ago

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0 Switchboard Operator jobs found in Newport News, VA area

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Customer Service Associate
  • Raising Cane's
  • Chesapeake, VA
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $16.25-$17.75 / hour As an im...
  • 3/17/2024 12:00:00 AM

A
Customer Service Representative
  • A Logo For You
  • Williamsburg, VA
  • ** A Logo For You** ** Customer Service Representative** Williamsburg, VA 23185 A Logo For You, is growing and has an ex...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Next Level Recruiting Inc.
  • Virginia Beach, VA
  • We seek determined, self-driven individuals with a strong background in customer service, adept at crafting extraordinar...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Performance Collision Centers
  • Virginia Beach, VA
  • **Customer Service Representative** May 3, 2021 by **Job Title: Customer Service Representative Location: Virginia Beach...
  • 3/16/2024 12:00:00 AM

5
Customer Service Representative
  • 50floor, Inc.
  • Newport News, VA
  • **Customer Service Representative** **Department:** Customer Service **Location:** Newport News, VA **Position Summary:*...
  • 3/16/2024 12:00:00 AM

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GEICO Customer Service Representative
  • Government Employees Insurance Company
  • Virginia Beach, VA
  • Customer Service Representative - Virginia Beach, VA Salary: $18.86 per hour / $ 38,002.90 annually When you grow, GEICO...
  • 3/15/2024 12:00:00 AM

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Customer Service Representative
  • OED Solutions, Inc.
  • Hampton, VA
  • Are you passionate about delivering exceptional customer service? We are seeking a dedicated individual to join our team...
  • 3/15/2024 12:00:00 AM

D
Customer Service Representative
  • David's Bridal, LLC.
  • Virginia Beach, VA
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 3/15/2024 12:00:00 AM

Newport News is located at 37°4′15″N 76°29′4″W / 37.07083°N 76.48444°W / 37.07083; -76.48444 (37.071046, −76.484557). According to the United States Census Bureau, the city has a total area of 120 square miles (310 km2), of which 69 square miles (180 km2) is land and 51 square miles (130 km2) (42.4%) is water. The city is located at the Peninsula side of Hampton Roads in the Tidewater region of Virginia, bordering the Atlantic Ocean. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the nation with...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator jobs
$33,450 to $40,311
Newport News, Virginia area prices
were up 1.2% from a year ago