Switchboard Operator jobs in Santa Fe, NM

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

L
Switchboard Operator
  • La Familia Medical Center
  • Santa Fe, NM FULL_TIME
  • Position Function Summary

    Under the direction of the Lead PSR/Front Office Manager, the Switchboard Operator ensures the provision of quality service to La Familia Medical Center’s (LFMC) patients by providing first, telephone contact with patients and outside groups or individuals with a professional, positive, and helpful attitude. Operates telephone switchboard to route, receive and place calls to all LFMC locations, and disseminates information to callers as necessary.

    Essential Responsibilities

    • Provides customer service by answering phones, directing calls to staff and/or taking phone messages, communicating in both English and Spanish, informing patients about schedules and policies, such as the cancellation policy, sliding fee scale, and payment arrangements;
    • Assists in scheduling by making appointments, entering new patient information and correcting/updating information for established patients (e.g., name, address, phone number, etc.), scheduling new and established patients; and confirming appointments;
    • Operates switchboard equipment to answer incoming calls, determines intent of caller and makes appropriate connection;
    • Receives and routes a variety of calls for general LFMC information including complaints, emergencies, bomb threats and security calls;
    • Assists in coordinating patient information, billing and collections efforts by printing schedules, and running reports as requested;
    • Assists in reporting telephone equipment or service complaints and problems;
    • Maintains logs of calls placed and any additional information required for various reports or special projects;
    • Trains new telephone operators in performance of job duties;

    Education, Experience and Skills/Training

    High School graduate or equivalent required, and a minimum of one year experience in the area of customer service.

    • Fluent in both English and Spanish.

    LFH offers a comparable benefits package

    Bargaining Unit Position

    Union:

    Non-Union: X

  • Just Posted

T
Operator
  • TSE De Mexico, S.A. De C.V.
  • San Luis, CO FULL_TIME
  • TSE De Mexico, S.A. De C.V. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, att...
  • 2 Days Ago

P
Operator
  • ProSphere
  • Los Alamos, NM FULL_TIME
  • Overview Advanced Technologies & Lab International, Inc. (ATL) is hiring for services in support of our partnership with Salado Isolation Mining Contractors SIMCO Central Characterization Program (CCP...
  • 3 Days Ago

S
Surveillance Operator
  • SunRay Park and Casino
  • Farmington, NM FULL_TIME
  • Sunray Park and Casino is located in the heart of San Juan County where we are surrounded by diverse cultures and astounding National landmarks. We are just a short drive away from the snowy mountains...
  • 19 Days Ago

W
Grill operator
  • Wendy's
  • Farmington, NM FULL_TIME
  • Our Grill Operators maximize the guest experience and taste of our food by cooking small batches of products, several times during the shift, ensuring freshest and juicy food all day. The Grill Operat...
  • Just Posted

G
Owner operator
  • GENESIS TRANSPORTATION INC
  • Farmington, NM FULL_TIME
  • Job Summary Owner Operator Power Only and Dry Van $7,000 - $11,000 gross total weekly avg. pay. Paid weekly. 86% of load 3,500 avg. miles per week Line Haul, LTL No Driver Load / Unload Home Time 14 -...
  • 1 Day Ago

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0 Switchboard Operator jobs found in Santa Fe, NM area

8
Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Santa Fe, NM
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Santa Fe, NM
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

A
Customer Service Agent - Work From Home>
  • American Logistics
  • Santa Fe, NM
  • [Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a C...
  • 3/27/2024 12:00:00 AM

E
Customer Service Representative - Santa Fe
  • Enterprise Truck Rental
  • Santa Fe, NM
  • **Customer Service Representative - Santa Fe** **Job ID** 389439 Santa Fe, NM **Overview** The Customer Assistance Repre...
  • 3/26/2024 12:00:00 AM

A
Customer Service Sales Rep No Cold Calling
  • Adam Katz Agency
  • Santa Fe, NM
  • Job Description Job Description Are YOU tired of not getting paid what YOU’RE Worth??? Do YOU want control of YOUR Incom...
  • 3/26/2024 12:00:00 AM

H
Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Santa Fe, NM
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 3/25/2024 12:00:00 AM

C
Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Santa Fe, NM
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

A
Customer Service
  • All Aboard America
  • Santa Fe, NM
  • **Job Description** **$2,500.00 Hiring Bonus!** You have driven for the rest, now come **Thrive** with the **Best**! Our...
  • 3/25/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator jobs
$33,386 to $40,235
Santa Fe, New Mexico area prices
were up 2.5% from a year ago