Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
The Switchboard Operator is responsible for doing day to day call taking, routing, triaging, emergency communication management, and tracking of alarms. They also manage codes and critical events.
Position Qualifications
Education:
High school diploma or equivalent required.
Experience:
Switchboard experience or experience in a related area preferred.
General Responsibilities
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0 Switchboard Operator jobs found in South Bend, IN area